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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 191224698
Report Date: 08/14/2026
Date Signed: 08/14/2026 12:48:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260706145000
FACILITY NAME:FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTENFACILITY NUMBER:
191224698
ADMINISTRATOR:CINTIA ADANFACILITY TYPE:
850
ADDRESS:7644 FARRALONE AVE.TELEPHONE:
(818) 340-6131
CITY:CANOGA PARKSTATE: CAZIP CODE:
91304
CAPACITY:180CENSUS: 13DATE:
08/14/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Cintia AdanTIME COMPLETED:
01:05 PM
ALLEGATION(S):
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Child sustained black-eye due to physical abuse or neglect.
Staff do not provide a sanitary environment for children in care.
Staff do not ensure that facility is free of pests.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 08/14/2026 at 9:20 AM to Faith Baptist School – Four Year Kindergarten to deliver findings regarding the above-mentioned allegations. Upon arrival, LPA met with Director Cintia Adan and explained the purpose of the visit. There were 13 preschool children and three staff were observed at the time of the visit.

During the course of the investigation, interviews were conducted with the Director, Principal, staff, and parents. LPA also reviewed facility records and obtained a copy of the children's roster and other pertinent documents.

Per the Reporting Party, a child sustained a black eye due to physical abuse or neglect, staff do not provide a sanitary environment for children in care, and staff do not ensure that the facility is free of pests.

Page 1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/06/2026 and conducted by Evaluator Tatiana Bickham
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20260706145000

FACILITY NAME:FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTENFACILITY NUMBER:
191224698
ADMINISTRATOR:CINTIA ADANFACILITY TYPE:
850
ADDRESS:7644 FARRALONE AVE.TELEPHONE:
(818) 340-6131
CITY:CANOGA PARKSTATE:CAZIP CODE:
91304
CAPACITY:180CENSUS: 13DATE:
08/14/2026
UNANNOUNCEDTIME BEGAN:
09:20 AM
MET WITH:Cintia AdanTIME COMPLETED:
01:05 PM
ALLEGATION(S):
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Staff do not ensure that daycare children have current vaccinations.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tatiana Bickham conducted an unannounced site visit on 08/14/2026 at 9:20 AM to Faith Baptist School- Four Year Kindergarten to deliver findings on the above-mentioned allegations. Upon arrival, LPA met with Director, Cintia Adan and explained the purpose of the visit. There were 13 preschoolers and 3 staff observed at the time of the visit.

During the course of the investigation, interviews were conducted with the Director, staff, and parents. LPA also reviewed facility records and obtained a copy of the children's roster and other pertinent documents.

Per the Reporting Party, staff do not ensure that daycare children have current vaccinations.

Page 1.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 58-CC-20260706145000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTEN
FACILITY NUMBER: 191224698
VISIT DATE: 08/14/2026
NARRATIVE
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Per interview with the Director, all children are required to have documentation of the required immunization's. The Director stated that the Admissions Director reviews the children's immunization records and notifies parents regarding any missing or required immunization's. The Director further stated that children are not permitted to return to the facility until the required immunization's have been received and the immunization records have been updated.

Per staff interviews, staff stated that the Admissions Director is responsible for reviewing the children's immunization records. If a child is missing the required immunization's, the Admissions Director provides the parents with written notification regarding the required immunization. Staff stated that the child is not permitted to return to the facility until the required immunization has been received and the child's immunization record has been updated.

Per parent interviews, parents did not express any concerns regarding the above-mentioned allegation.

Per LPA observation and review of a sample of children's files, LPA observed that some children's immunization records were incomplete and/or missing required immunization's. LPA observed that the immunization's documented in the files reviewed were not current and up to date.

Based on the LPAs observations the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated.  California Code of Regulations, Title 22 (code) is being cited on the attached LIC 9099D.



A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.

Exit interview conducted with Director Cintia Adan. A copy of this report and appeal rights were provided.

Page 2.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 58-CC-20260706145000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTEN
FACILITY NUMBER: 191224698
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/11/2026
Section Cited
CCR
101220.1(g)
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(g) The licensee shall document each child's immunizations and shall maintain such documentation in the center for as long as the child is enrolled.
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The facility will review all child immunization records to ensure compliance with applicable immunization requirements. Missing or incomplete immunization documentation will be obtaine from parents/guardians and placed in each child's file. Director will provide immunizations to the Department by the POC date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 58-CC-20260706145000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTEN
FACILITY NUMBER: 191224698
VISIT DATE: 08/14/2026
NARRATIVE
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Child Sustained a Black Eye Due to Physical Abuse or Neglect:

Per interview with the Director, no child enrolled at the facility has had a black eye. The Director stated that if a child sustains an injury while in care, the parents are notified and provided with a copy of the injury report. If a child sustains a serious injury, the parents are notified by telephone. The Director stated that if a child arrives at the facility with an injury, staff will ask the child and parents about the injury. If staff suspect child abuse, a report will be made as required.

Per staff interviews, no children enrolled at the facility have had a black eye. Staff stated that children are observed upon arrival and, if staff observe any bruising or marks on a child, they will ask the parents about the injury. Staff stated that if they suspect a child is being abused, they will report it as required.

Per parent interviews, parents did not express any concerns regarding the above-mentioned allegation.

Staff Do Not Provide a Sanitary Environment for Children in Care:

Per interview with the Director, classrooms are cleaned daily by staff and a cleaning service. The Director stated that classrooms are cleaned daily and carpets are cleaned every three months. Chairs and tables are cleaned daily, and toys are cleaned with soap and water.

Per staff interviews, staff clean the classrooms throughout the day, and a cleaning service cleans the classrooms at the end of the day. Staff stated that tables and chairs are wiped down between classes and toys are cleaned daily. Staff further stated that once a toy is cleaned and disinfected, a different toy is provided to the children while the cleaned toy dries.

Per parent interviews, parents did not express any concerns regarding the above-mentioned allegation.

Per LPA observation, LPA did not observe the classrooms or facility to be unsanitary. LPA inspected the restrooms, classrooms, refrigerators located in the classrooms, and cabinets. No unsanitary conditions were observed during the inspection.

Staff Do Not Ensure That the Facility Is Free of Pests:

Per interview with the Director, the facility is free of pest. The facility is treated for pests every three to six months, unless pests are observed sooner.

Page 2.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 58-CC-20260706145000
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: FAITH BAPTIST SCHOOL - FOUR-YEAR KINDERGARTEN
FACILITY NUMBER: 191224698
VISIT DATE: 08/14/2026
NARRATIVE
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Per staff interviews, staff stated that they had not observed any pests at the facility. Staff reported that the facility is kept very clean and that a pest control company comes to the facility to spray regularly.

Per parent interviews, parents did not express any concerns regarding the above-mentioned allegation.

Per LPA observation, LPA did not observe any pests in the facility during the site visit.

Based on interviews conducted and observations made during the investigation, there is insufficient evidence to support the allegations that a child sustained a black eye due to physical abuse or neglect, staff do not provide a sanitary environment for children in care, and staff do not ensure that the facility is free of pests. Although the allegations may have occurred or may be valid, the evidence obtained does not meet the preponderance of evidence standard necessary to prove that a licensing violation occurred. Therefore, the allegations are determined to be Unsubstantiated.

A Notice of Site Visit was provided and must remain posted for 30 days during the hours of operation following each site visit by a licensing representative. Failure to maintain the posting as required may result in a civil penalty of $100.

An exit interview was conducted with Director, Cintia Adan and appeal rights were provided.

Page 3.

SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Tatiana Bickham
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 6