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Department of
SOCIAL SERVICES

Community Care Licensing


FACILITY EVALUATION REPORT

Facility Number: 191890457
Report Date: 10/08/2026
Date Signed: 10/08/2026 11:54:07 AM

Document Has Been Signed on 10/08/2026 11:54 AM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME:TOLUCA LAKE EARLY EDUCATION CENTERFACILITY NUMBER:
191890457
ADMINISTRATOR/
DIRECTOR:		LILIA VASQUEZ HERNANDEZFACILITY TYPE:
850
ADDRESS:4915 STROHM AVETELEPHONE:
(818) 980-0925
CITY:NORTH HOLLYWOODSTATE: CAZIP CODE:
91601
CAPACITY: 119TOTAL ENROLLED CHILDREN: 102CENSUS: 88DATE:
10/08/2026
TYPE OF VISIT:Case Management - IncidentUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
08:32 AM
MET WITH:Lilia Vazquez HernandezTIME VISIT/
INSPECTION COMPLETED:
11:53 AM
NARRATIVE
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On October 8, 2026, at approximately 08:32 a.m., Licensing Program Analyst (LPA) DeCondia Ferguson conducted an unannounced Case Management – Incident inspection at Toluca Lake Early Education Center regarding an Unusual Incident Report (UIR) received by the Department on September 3, 2026, concerning an alleged incident involving a child and staff member that occurred on September 2, 2026.

Upon arrival, LPA met with Principal Lilia Vazquez-Hernandez, to whom the purpose of the inspection was announced. The Principal guided LPA on a tour of the facility to obtain a census. LPA observed 88 children present. Per Principal, 102 children are currently enrolled.

In Room #1A, LPA observed 17 children with 3 staff; Room #1B, 18 children with 4 staff; Room #2A, 13 children with 3 staff; Room #3A, 21 children with 3 staff; and Room #3B, 19 children with 3 staff.

The UIR reported that on 09/02/2026, Child #1 (C1) alleged that Staff #1 (S1) hit her arm and screamed at her after damaging her drawing while preparing the children to transition from Room #3B to Room #1.

On September 24, 2026, LPA conducted an unannounced Case Management – Incident inspection to investigate the reported incident. During the inspection, LPA conducted interviews with C1, Child #2 (C2), Staff #1 (S1), Staff #2 (S2), Staff #3 (S3), and (D1).

LPA obtained the following documents: children's sign-in sheet dated 09/02/2026, staff roster dated 09/02/2026, email correspondence from Parent #1 (P1) to D1, LAUSD Student Emergency Information Form, and D1's interview notes.

Raul Navarro
Decondia Ferguson
DATE: 10/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 10/08/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC809 (FAS) - (06/04)
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California Health & Human Services Agency
California Department of Social Services

FACILITY EVALUATION REPORT California law requires a public report of each licensing visit/inspection. This report is a record for the facility and the licensing agency. This report is available for public review; therefore, care is taken not to disclose personal or confidential information. Inquiries concerning the location, maintenance, and contents of these reports may be directed to the Licensing Program Analyst or Regional Office whose address and telephone number are listed on the front of this form.

DEFICIENCIES A deficiency is an instance of noncompliance with licensing requirements, including applicable statutes, regulations, interim licensing standards, operating standards, and written directives. Applicants/ licensees must be notified in writing of all licensing deficiencies. Deficiencies are listed on the left side of this form, and the applicable licensing requirement upon which the deficiency is identified. There are two types of deficiencies:
  • Type A deficiencies are violations of licensing requirements that, if not corrected, have a direct and immediate risk to the health, safety, or personal rights of persons in care.
  • Type B deficiencies are violations of licensing requirements that, without correction, could become a risk to the health, safety, or personal rights of persons in care, a recordkeeping violation that could impact the care of said persons and/or protection of their resources, or a violation that could impact those services required to meet the needs of persons in care.

PLANS OF CORRECTION (POCs) The licensing agency is required to establish a reasonable length of time to correct a deficiency. In order to set the time, the licensing agency must take into consideration the seriousness of the violation, the number of persons in care involved, and the availability of equipment and personnel necessary to correct the violation. Applicants/licensees are requested to provide a specific plan for each violation on the right side of the form across from each deficiency. The more specific the plan, the less chance exists for any misunderstanding in setting time limits and reviewing corrections. The applicant/licensee who encounters problems beyond their control in completing the corrections within the specified time frame may request and may be granted an extension of the correction due date by the licensing agency.

CORRECTION NOTIFICATION The applicant/licensee is responsible for completing all corrections and promptly notifying the licensing agency of corrections. Applicants/licensees are advised to keep a dated copy of any correspondence sent to the licensing agency concerning corrections, or if corrections are telephoned to the licensing agency, the date, person contacted, and information given.

CIVIL PENALTIES The licensing agency is required by law to issue a Penalty Notice, when applicable, to all facilities holding a license issued by the licensing agency, or subject to licensure, except Certified Family Homes, Resource Families, and Foster Family Homes, or any governmental entity.

PENALTY NOTICE GIVEN The statement concerning civil penalties serves as a penalty notice on this Licensing Report and failure to correct cited licensing deficiencies will result in civil penalties. Applicants/ licensees are required to pay civil penalties when administrative appeals have been exhausted and in accordance with any payment arrangements made with the licensing agency.

APPEAL RIGHTS The applicant/licensee has a right without prejudice to discuss any disagreement in this report with the licensing agency concerning the proper application of licensing requirements. The applicant/ licensee may request a formal review by the licensing agency to amend or dismiss the notice of deficiency and/ or civil penalty. Requests for review shall be made in writing within 15 business days of receipt of a deficiency notification or civil penalty assessment. Licensing deficiencies may be appealed pursuant to the procedures in the LIC 9058 Applicant/Licensee Rights.

AGENCY REVIEW The licensing agency review of an appeal may be conducted based upon information provided in writing by the applicant/licensee. The applicant/licensee may request an office meeting to provide additional information. The applicant/licensee will be notified in writing of the results of the agency review within 60 business days of the date when all necessary information has been provided to the licensing agency.

EMAIL REQUIREMENT Adult Community Care Facilities, Residential Care Facilities for the Chronically Ill, and Residential Care Facilities for the Elderly are required to provide and maintain an active email address of record with the licensing agency.

LIC809 (FAS) - (09/23)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TOLUCA LAKE EARLY EDUCATION CENTER
FACILITY NUMBER: 191890457
VISIT DATE: 10/08/2026
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During the investigation, C1 provided an account of the reported incident involving S1. C2 also provided information indicating that an incident occurred involving C1's drawing. S1 denied engaging in the alleged conduct. S2 and S3 stated they did not witness the reported incident.

On September 24, 2026, LPA conducted a telephone interview with P1 regarding the reported incident. P1 stated that on September 2, 2026, while driving home after picking up C1 from school, C1 disclosed that S1 had screamed at her, grabbed her arm below the elbow, and damaged her drawing before throwing it in the trash. P1 stated that C1 demonstrated where and how S1 allegedly grabbed or hit her arm.

P1 reported that C1 was primarily upset about her drawing being damaged, being grabbed, and being screamed at. P1 stated that C1 wanted her to speak with the D1 regarding the incident. P1 further stated that she did not observe any redness, bruising, swelling, marks, or other visible injuries to C1's arm, and C1 did not complain of pain or discomfort. No photographs were taken.

P1 additionally reported that approximately two weeks before the incident, C1 had expressed reluctance to attend school and stated that S1 had screamed at her on a previous occasion. However, C1 did not provide P1 with additional details regarding that occurrence. P1 confirmed that she notified the facility of the September 2, 2026, incident by email that evening.

Based on interviews conducted, records reviewed, and information obtained during the investigation, LPA was unable to establish sufficient evidence to determine that S1 engaged in the alleged conduct. Although C1 reported that S1 grabbed or hit her arm, screamed at her, and damaged her drawing, S1 denied the allegations, and S2 and S3 reported that they did not witness the incident. P1 did not observe any visible injury to C1's arm.


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NAME OF LICENSING PROGRAM MANAGER: Raul Navarro
NAME OF LICENSING PROGRAM ANALYST: Decondia Ferguson
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026
LIC809 (FAS) - (06/04)
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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

FACILITY EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: TOLUCA LAKE EARLY EDUCATION CENTER
FACILITY NUMBER: 191890457
VISIT DATE: 10/08/2026
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Based on the information obtained, there was insufficient evidence to establish a violation of applicable Title 22 regulations. Therefore, no deficiencies are being cited in connection with this incident. The investigation is complete, and the Unusual Incident Report is closed.

An exit interview was conducted, and the report was reviewed with Principal Lilia Vazquez Hernandez.

A copy of this report must be posted for 30 days. Appeal Rights were provided.

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NAME OF LICENSING PROGRAM MANAGER: Raul Navarro
NAME OF LICENSING PROGRAM ANALYST: Decondia Ferguson
LICENSING PROGRAM ANALYST SIGNATURE:

DATE: 10/08/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/08/2026
LIC809 (FAS) - (06/04)
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