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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197411253
Report Date: 10/19/2026
Date Signed: 10/20/2026 07:05:25 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2026 and conducted by Evaluator Brittany Lovest
PUBLIC
COMPLAINT CONTROL NUMBER: 30-CC-20260724165700
FACILITY NAME:A BRIGHT BEGINNING, INC.FACILITY NUMBER:
197411253
ADMINISTRATOR:ERICKA ANDREWSFACILITY TYPE:
850
ADDRESS:503 S. PRAIRIETELEPHONE:
(310) 693-0700
CITY:INGLEWOODSTATE: CAZIP CODE:
90301
CAPACITY:36CENSUS: 15DATE:
10/19/2026
UNANNOUNCEDTIME BEGAN:
12:29 PM
MET WITH:Director,Erika AndrewsTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Personal Rights:Day care staff yells at children in care
Neglect/ Lack of supervision:Day care staff is not properly supervising children in care
INVESTIGATION FINDINGS:
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On 10/19/2026, Licensing Program Analyst (LPA) Brittany Lovest arrived at the facility for the purpose of Delivering Findings. Upon arrival LPA met with Director,Erika Andrews and observered 15 napping children in care with 1 staff member.
On 8/13/2026, Licensing Program Analyst (LPA) Brittany Lovest arrived at the facility for the purpose of conducting a Subsequent complaint investigation. Upon arrival LPA met with Director,Erika Andrews and observered 19 children in care with 2 staff members.During visit LPA Lovest conducted walk through of facility both indoors and outdoors. LPA Lovest also documented observations and collected facility documents.
On 7/30/2026 Licensing Program Analyst (LPA) Ranita Richmond arrived at the above named facility for the purpose of conducting an initial 10 day complaint investigation. Upon arrival, LPA met with director Ericka Andrews and discussed the purpose of the visit. LPA toured the facility and observed 13 children and 2 staff members. During the visit LPA Richmond, conducted observations, interviewed staff, and requested pertinent documents.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 30-CC-20260724165700
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC RO, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: A BRIGHT BEGINNING, INC.
FACILITY NUMBER: 197411253
VISIT DATE: 10/19/2026
NARRATIVE
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LPA Lovest interviewed parents.
On 10/19/2026 a full investigation was completed. Based on LPAs observation, interviews with staff, parents and document review, no information was disclosed that Day care staff yells at children in care OR Day care staff is not properly supervising children in care. There is not enough information to prove or disprove the allegation. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the above allegations did or did not occur. Therefore, the allegations are found to be UNSUBSTANTIATED.
Appeals rights were discussed; Notice of Site Visit was given and to be posted for 30 days.

An exit interview was conducted, and a copy of this report was read and given to Director, Erika Andrews.
SUPERVISORS NAME: Loyce Phillips
LICENSING EVALUATOR NAME: Brittany Lovest
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2