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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417027
Report Date: 09/03/2026
Date Signed: 09/03/2026 02:09:19 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/02/2026 and conducted by Evaluator Janet Gil
COMPLAINT CONTROL NUMBER: 58-CC-20260902101209
FACILITY NAME:ALGOSO FAMILY CHILD CAREFACILITY NUMBER:
197417027
ADMINISTRATOR:ALGOSO, CARMENFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(818) 263-7430
CITY:GRANADA HILLSSTATE: CAZIP CODE:
91344
CAPACITY:14CENSUS: 3DATE:
09/03/2026
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Carmen Algoso - LicenseeTIME COMPLETED:
02:35 PM
ALLEGATION(S):
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Licensee allows unqualified staff to provide care and supervision to day care children.
INVESTIGATION FINDINGS:
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On September 3, 2026, at approximately 9:00 a.m., Licensing Program Analyst (LPA) Janet Gil conducted an unannounced initial 10-day complaint inspection at the facility. Upon arrival, LPA met with Assistant Lorina Ong (S1). Licensee Carmen Algoso arrived at the facility at approximately 10:30 a.m.

LPA toured the designated daycare areas of the home and inspected the facility for potential health and safety hazards. At the time of the inspection, there were three enrolled children present, consisting of three preschool-age children, under the care and supervision of S1. The facility was operating within its licensed capacity and maintaining the required staff-to-child ratio during the visit.

During the inspection, LPA observed that three individuals living and/or working in the home did not have the required criminal record clearance. LPA also observed that required staff records unavailable for review.

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Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Janet Gil
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 58-CC-20260902101209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ALGOSO FAMILY CHILD CARE
FACILITY NUMBER: 197417027
VISIT DATE: 09/03/2026
NARRATIVE
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During the visit, LPA conducted interviews with the licensee, S1, and two enrolled preschool-age children who were verbal. LPA also obtained a copy of the LIC 9040 Child Care Roster during the inspection.
Regarding the allegation, “Licensee allows unqualified staff to provide care and supervision to daycare children,” the Reporting Party (RP) alleged that the licensee failed to ensure qualified staff were available to provide care and supervision to daycare children. LPA interviewed the licensee, who disclosed that S1 just started working with her a week ago, but had previously worked for her approximately 20 years ago; however, the licensee did not have a personnel file for S1 available for review. LPA observed that S1's criminal record clearance was still in process at the time of the inspection. The licensee also disclosed that two additional adult roommates reside in the home and do not have criminal record clearances.

Based on LPA's observations and interviews conducted, the preponderance of evidence standard has been met. The licensee allowed S1 to provide care and supervision to daycare children while S1's criminal record clearance was still in process and did not have a personnel file available for review. Therefore, the allegation that the licensee allows unqualified staff to provide care and supervision to daycare children is substantiate. A Type A deficiency was cited for the criminal record clearance violation. A Type B deficiency was cited for staff records. Please refer to the LIC 809D for additional information regarding the cited deficiencies.

LPA Gil informed licensee Carmen Algoso that this report dated 9/3/2026 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.
Also, LPA Gil informed the licensee to provide a copy of this licensing report dated 9/3/2026 that documents any Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

An exit interview was conducted with the licensee, Carmen Algoso. The report was reviewed, and a copy of today’s report was provided.
SUPERVISORS NAME: Betty Bell
LICENSING EVALUATOR NAME: Janet Gil
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 7
Control Number 58-CC-20260902101209
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245

FACILITY NAME: ALGOSO FAMILY CHILD CARE
FACILITY NUMBER: 197417027
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/03/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/04/2026
Section Cited
HSC
1596.871(c)(1)(A)
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Subsequent to initial licensure, a person specified in subdivision (b) who is not exempt from fingerprinting shall obtain either a criminal record clearance or an exemption from disqualification, pursuant to subdivision(f) of this section or Section 1522.7, from the State Department of Social Services prior to employment, residence, or initial presence in the facility.
This requirement is not met as evidenced by:
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The licensee plans to contact guardian regarding S1, whose criminal record clearance is currently in process. The licensee also plans to have the two adult residents of the home complete the required fingerprinting and obtain criminal record clearances.
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Based on interviews conducted, the licensee did not comply with the section cited above by allowing unqualified staff to work at the facility while their criminal record clearances were still in process and allowing two adult residents to reside in the home without the required fingerprint clearances. This violation poses an immediate health, safety, or personal rights risk to persons in care.
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Type B
09/17/2026
Section Cited
CCR
102416(c)
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(c) The licensee and other personnel as specified shall complete training on preventive health practices, including pediatric cardiopulmonary resuscitation and pediatric first aid, pursuant to Health and Safety Code Section 1596.866.

This requirement is not met as evidenced by:
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Licensee will send proof of Pediatric CPR by POC date.
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Based on record review, the licensee did not comply with the section cited above in that the assitant left alone with the children is missing pediatric CPR/Adult CPR which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Betty Bell
LICENSING EVALUATOR NAME: Janet Gil
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2026
LIC9099 (FAS) - (06/04)
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