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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197417520
Report Date: 02/06/2026
Date Signed: 02/06/2026 01:00:24 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/12/2025 and conducted by Evaluator Suzette Ornelas
PUBLIC
COMPLAINT CONTROL NUMBER: 58-CC-20251112082813
FACILITY NAME:ASATRYAN FAMILY CHILD CAREFACILITY NUMBER:
197417520
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:0CENSUS: 12DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:ANAIR ASATRYANTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Allegation 1 - Staff handled children in care in a rough manner
Allegation 2 - Staff caused an injury to child in care
INVESTIGATION FINDINGS:
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On 2/6/2026, Licensing Program Analyst (LPA) Suzette Ornelas conducted an unannounced follow up complaint inspection for the purpose of delivering the findings for the above-mentioned allegations. LPA arrived at 6546 BUFFALO AVENUE VAN NUYS CA 91401(197494989 change of location license effective 02/02/2022) for the purpose of conducting an initial investigation regarding the above allegations. The above mentioned facility (197417520) closed effective 09/26/2022 due to a change of location. Upon arrival, LPA was greeted and let into the facility by Licensee, ANAIR ASATRYAN to whom the reason for the inspection was announced. LPA toured the facility and observed 12 daycare children and 4 staff.

During the course of the investigation, LPA Ornelas made observations and conducted interviews in regard to the above allegations.

-Pertaining to the allegation that - Staff handled children in care in a rough manner.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 58-CC-20251112082813
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
EL SEGUNDO CC NORTH, 300 CONTINENTAL BLVD. STE 290A
EL SEGUNDO, CA 90245
FACILITY NAME: ASATRYAN FAMILY CHILD CARE
FACILITY NUMBER: 197417520
VISIT DATE: 02/06/2026
NARRATIVE
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According to the Reporting Party (RP), About 5-6 years ago, the children were being physically abused by their day care staff. Staff would push them and throw them against the wall. Staff would kick them and pull their hair. The abuse was ongoing for 2 years. Other parents who also reported the same things. RP stated that this was the only information they had as they were given the information by Adult 2 (A2). LPA was unable to obtain from further information from A2 after multiple efforts to contact them.

According to Staff interviewed during the course of the investigation, there was never an individual by that name working at the day care. Per staff, the only individuals working directly with the children were family members.

-Pertaining to the allegation that - Staff caused an injury to child in care.
According to the Reporting Party (RP), Child sustained a bruise on their shoulder. RP further stated that this was the only information they had as they were given the information by Adult 2 (A2). LPA was unable to obtain from further information from A2 after multiple efforts to contact them.

According to Staff interviewed during the course of the investigation, there was never an individual by that name working at the day care. Per staff, the only individuals working directly with the children were family members. Staff further stated that they are not aware of injuries that occurred 5-6 years ago.

Based on the evidence as documented above, the allegations have been determined to be Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the allegation occurred.
A notice of site visit was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with Licensee, ANAIR ASATRYAN.
SUPERVISORS NAME: Raul Navarro
LICENSING EVALUATOR NAME: Suzette Ornelas
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2