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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 197419166
Report Date: 09/29/2026
Date Signed: 09/29/2026 09:31:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2026 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20260813140002
FACILITY NAME:MONTESSORI OF STEVENSON RANCHFACILITY NUMBER:
197419166
ADMINISTRATOR:ROSEMARY, KOBERFACILITY TYPE:
850
ADDRESS:25940 THE OLD ROADTELEPHONE:
(661) 259-5500
CITY:STEVENSON RANCHSTATE: CAZIP CODE:
91381
CAPACITY:188CENSUS: 83DATE:
09/29/2026
UNANNOUNCEDTIME BEGAN:
09:09 AM
MET WITH:Soumya ShettyTIME COMPLETED:
09:45 AM
ALLEGATION(S):
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Allegation #1– Child sustained injury to the face due to staff neglect or physical abuse.
Allegation #2- Staff did not ensure the daycare child’s individual needs were met.
INVESTIGATION FINDINGS:
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On September 29, 2026, at 9:09 AM, Licensing Program Analyst (LPA) Calloway made an unannounced inspection to the above facility. The purpose of the visit was to conclude a complaint investigation regarding the above allegations. LPA met with Soumya Shetty, facility representative who granted access and toured the facility with the LPA and at 9:15 AM, observed eighty-three preschool day care children and thirteen staff in care.

On August 18, 2026, LPA made an unannounced inspection of the facility and observed the staff to child ratios to be compliant. LPA conducted interviews with relevant parties involved. Based on observation, interviews, and record reviews Allegation #1- On March 24, 2026- Child 1 (C1) sustained a scratch and bruise on their nose and lower forehead while running in the play yard (C1) tripped and fell; the injury was puffy, the staff cleaned the injury, and applied Ice. On April 7, 2026- C1 ran into the bathroom tripped and hit their chin on the sink and scraped the bottom of their chin; the staff cleaned the area and provided ice and a Band-Aid.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20260813140002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CC RO, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: MONTESSORI OF STEVENSON RANCH
FACILITY NUMBER: 197419166
VISIT DATE: 09/29/2026
NARRATIVE
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 For each incident, the parent was notified of the injury and signed the Accident/Incident report acknowledging the injury occurred. Based on the regulation 101226 (a)(2) in the case of less serious injuries including, but not limited to, minor cuts, scratches and bites from other children requiring assessment and/or administration of first aid by staff, the licensee shall document the injury in the child's record and notify the child's authorized representative of the nature of the injury when the child is picked up from the center. Therefore, the allegation does not corroborate with the evidence. Allegation #2- On May 19, 2026, the facility provided a written letter of consistent behavior observed by (C1) in their classroom. On June 15, 2026, there was a meeting with the parent to discuss a plan partnering together as a team for school and home support. During that meeting, it was discussed and agreed that an outside therapist would come and assist, there would be a change in scheduled pick-up time to 3:00 PM., the facility will provide one-on-one staff assistance for five weeks, and there would be another meeting to discuss progress. From May 27, 2026, to August 4, 2026, there were eighteen therapy sessions that occurred from an outside therapist. On July 29, 2026, there was a request from the facility for a meeting with parents for a progress update to where the meeting kept being changed by the parent. On August 7, 2026, the parent requested to pick up the child at 5:00 PM. The meeting occurred on August 12, 2026, and instead of a progress update, a termination letter was given to the parent, with the acknowledged receipt date dated July 12, 2026. Staff stated that the letter was dated by the parent with the wrong date. The facilities Admissions Agreement states, A child may be terminated from the school if it is deemed to be in the best interest of the child or if the school’s policies and procedures are violated. It is determined the facility and parent initially partnered together to support the needs of the child, but due to scheduling conflicts, there was inconsistency with the parent being able to accommodate the agreed pick-up schedule which resulted in the facility not being able to provide staff support to assist the child. Therefore, the allegation does not corroborate with the evidence. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore both allegations are Unsubstantiated.

An exit interview was conducted, a copy of this report was read, and a Notice of Site Visit, was given to Soumya Shetty, at the facility. A Notice of Site Visit must remain posted for thirty (30) consecutive days. Failure to maintain the posting may result in $100 civil penalty.

SUPERVISORS NAME: Francisco Pedroza
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 09/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2