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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012836
Report Date: 10/05/2026
Date Signed: 10/06/2026 08:28:49 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2026 and conducted by Evaluator Alicia Mooberry
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20260903105447
FACILITY NAME:OSEGUERA FAMILY CHILD CAREFACILITY NUMBER:
198012836
ADMINISTRATOR:OSEGUERA, AMALIA MILAGROFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 632-1939
CITY:LYNWOODSTATE: CAZIP CODE:
90262
CAPACITY:14CENSUS: 0DATE:
10/05/2026
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Amalia Oseguera, LicenseeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Provider made inappropriate comments to a day care child
Provider threatened day care child
INVESTIGATION FINDINGS:
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An unannounced complaint investigation visit was conducted today by Licensing Program Analyst (LPA), Alicia Mooberry. LPA met with Amalia Oseguera, Licensee, who guided analyst on a tour of the facility. Purpose of today's visit was to deliver complaint findings.

During the course of this investigation LPA conducted interviews with Licensee, children, and staff. The reporting party provided a voice recording where licensee is heard using inappropriate language and threatening a child to "put him in the play yard" if they don't stop. LPA confirmed the voice on the recording sounds like the voice of the licensee. Children interviewed made no disclosures confirming the allegation.

An investigation regarding the above allegation was completed. Based on voice evidence and interviews, there is a preponderance of evidence to substantiate the above allegations. --Page 1 of 2
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20260903105447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: OSEGUERA FAMILY CHILD CARE
FACILITY NUMBER: 198012836
VISIT DATE: 10/05/2026
NARRATIVE
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The licensee disclosed that at times child #1 (4 years old) is placed in the play yard to avoid child from hurting self. Licensee states they don't use inappropriate language with children in care.

Licensee Amalia Oseguera was informed that the complaint regarding personal rights was substantiated.

One A deficiency is cited in accordance to Title 22 of the California Code of Regulations. See attached 9099-D for documentation of deficiencies.

The LIC 9213- Notice of Site Visit was posted during this visit. Notice of Site Visit must be posted for 30 days. Failure to do so will result in a $100 Civil Penalty.

Exit interview was conducted with Licensee Amalia Oseguera, appeal rights and procedures were explained.
SUPERVISORS NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20260903105447
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK SW RO, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: OSEGUERA FAMILY CHILD CARE
FACILITY NUMBER: 198012836
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/05/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/05/2026
Section Cited
CCR
102423(a)(1)
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Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee…To be treated with dignity in his/her personal relationship with staff and other persons. This requirement is not met as evidenced by
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Per licensee, they will review children's personal right and watch video on managing challenging behavior. Licensee will provide a written statement to LPA by POC due sate 10/12/26
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Based on Interviews, voice recording, LPA observations, the licensee used inappropriate language and threatening a daycare child. This poses an immediate threat to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Warren Birks
LICENSING EVALUATOR NAME: Alicia Mooberry
LICENSING EVALUATOR SIGNATURE:

DATE: 10/05/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/05/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3