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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198020311
Report Date: 09/02/2026
Date Signed: 09/02/2026 04:08:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/02/2026 and conducted by Evaluator Lilli Babcock
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20260702101755
FACILITY NAME:GAMBOA FAMILY CHILD CAREFACILITY NUMBER:
198020311
ADMINISTRATOR:ESTHER GAMBOAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 360-5331
CITY:WHITTIERSTATE: CAZIP CODE:
90605
CAPACITY:14CENSUS: 11DATE:
09/02/2026
UNANNOUNCEDTIME BEGAN:
02:10 PM
MET WITH:Licensee, Esther GamboaTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee does not ensure children in care are supervised while in an unfenced play area
Licensee did not prevent an adult from smoking on the premises
INVESTIGATION FINDINGS:
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On 9/2/26, Licensing Program Analyst (LPA) Lilli Babcock conducted an unannounced complaint inspection to deliver findings for the above allegations. LPA met with Licensee, Esther Gamboa to whom the reason for the visit was explained. Census was taken. There were eleven (11) children, Licensee, Assistant, and Licensee's husband at the facility during the visit.

During this investigation, LPA conducted interviews with Licensee, Assistant, two children in care, and three parents. LPA also obtained supporting documentation including but not limited to a copy of the Facility Roster (LIC 9040).

Allegation: Licensee does not ensure children in care are supervised while in an unfenced play area

Page 1 of 3
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20260702101755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GAMBOA FAMILY CHILD CARE
FACILITY NUMBER: 198020311
VISIT DATE: 09/02/2026
NARRATIVE
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According to the allegation, a daycare child ran out of the family child care home into the street without supervision. Additionally, the complaint alleges two daycare children were playing in the facility driveway and neighbors driveway without supervision. Complainant also expressed concerns that children in care were able to walk around the neighborhood unsupervised.

During interviews conducted by LPA, there were no disclosures of children in care being left unattended or unsupervised. Licensee and Assistant stated there is always someone supervising the children at all times while in the front yard, on walks, etc. Licensee stated the children do play on the facility driveway and facility yard, and have gone to the next door neighbors driveway on occasion for a brief moment. Licensee states that when the children have gone to the neighbors driveway during outdoor play time, they were immediately called back to the facility driveway and there is always someone in the front of the home watching and supervising the children at all times. Parents interviewed stated they are satisfied with the care and supervision of their child/children while at the facility and have never observed the daycare children walking or playing in the neighborhood or outside of the home unsupervised. Parent #3 stated, "There is always someone with them when they go out". Children in care interviewed stated the daycare children are always supervised whenever they are inside and outside of the home.

Allegation: Licensee did not prevent an adult from smoking on the premises

The complaint alleges a family member who is not fingerprint cleared, visits the home and smokes marijuana in the driveway when daycare children are present in the home.

During interviews conducted by LPA, there were no disclosures of anyone smoking on the premises. Licensee and Assistant stated no one smokes on the premises. Parents interviewed stated they have not observed anyone smoking on the premises of the home. Parent #1 stated, "Esther (Licensee) does not like smoking and would not have anyone smoking there". Parent #2 stated, "Trust me, my child would tell me if someone was smoking because it is their pet peeve". Children in care interviewed stated they have never seen anyone smoking in at the daycare. During interviews conducted, parents, and children in care made no disclosures that Licensee's unfingerprint cleared family member was observed at the facility during daycare hours.

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SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20260702101755
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: GAMBOA FAMILY CHILD CARE
FACILITY NUMBER: 198020311
VISIT DATE: 09/02/2026
NARRATIVE
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Licensee stated the unfingerprint cleared family member alleged in the complaint has come to drop something off at the home in the past, but does not go inside the home during operating hours and does not have any contact with the daycare children.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

There were no deficiencies cited on the above-mentioned allegations per California Code of Regulations Title 22.

A notice of site visit was given and must remain posted for 30 days.
Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with the Licensee, Esther Gamboa.

Page 3 of 3
SUPERVISORS NAME: Brandi VanOosten
LICENSING EVALUATOR NAME: Lilli Babcock
LICENSING EVALUATOR SIGNATURE:

DATE: 09/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/02/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3