<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 243805646
Report Date: 07/26/2023
Date Signed: 07/26/2023 10:43:33 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2023 and conducted by Evaluator Ka Vang
PUBLIC
COMPLAINT CONTROL NUMBER: 04-CC-20230428152228
FACILITY NAME:RAMOS, ALBERTA FAMILY CHILD CAREFACILITY NUMBER:
243805646
ADMINISTRATOR:RAMOS, ALBERTAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(209) 358-3513
CITY:ATWATERSTATE: CAZIP CODE:
95301
CAPACITY:14CENSUS: 0DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
10:15 AM
MET WITH:Alberta RamosTIME COMPLETED:
10:50 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Adult in home inappropriately touched day care child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 07/26/2023, Licensing Program Analyst (LPA) Ka Vang and Licensing Program Manager (LPM) Rene Mancinas conducted an unannounced complaint inspection. LPA and LPM met with Licensee Alberta Ramos. The purpose of this inspection was to deliver the finding for the above complaint allegation.

This complaint was investigated by LPA Ka Vang, and Community Care Licensing Division, Investigations Branch (IB) Investigator, Romelia Munoz. Based on the information obtained during the investigation, there is a preponderance of evidence to prove that an adult in the home inappropriately touched day care children; therefore, the allegation is substantiated

Per the California Code of Regulations, Title 22, Division 12, Chapter 3, a deficiency was cited during today’s inspection. See attached LIC9099-D for additional information. An exit interview with Licensee Alberta Ramos was conducted. Appeal rights were discussed and given to Licensee. Notice of Site Visit is to be posted for 30 days.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Ka Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 04-CC-20230428152228
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
FRESNO-CC, 1310 E. SHAW AVE,
FRESNO, CA 93710

FACILITY NAME: RAMOS, ALBERTA FAMILY CHILD CARE
FACILITY NUMBER: 243805646
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/29/2023
Section Cited
ILS
102423(a)
1
2
3
4
5
6
7
Each child receiving services from a family child care home shall have certain rights that shall not be waived or abridged by the licensee regardless of consent or authorization from the child's authorized representative. These rights include, but are not limited to, the following:
1
2
3
4
5
6
7
Facility was issued a Temporary Suspension Order (TSO) on 05/25/2023 and is pending an administrative hearing. POC to be determined on /or after hearing outcome.
8
9
10
11
12
13
14
(1) To be treated with dignity in his/her personal relationship with staff and other persons.

(2) To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.

(3) To have parents or guardians informed by the licensee of the provisions of the law regarding complaints and the procedures for registering complaints confidentially, including, but not limited to the address and telephone number of the licensing agency's complaint unit.

(4) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature, including, but not limited to: interference with eating, sleeping or toileting; or withholding shelter, clothing, medication or aids to physical functioning.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Rene Mancinas
LICENSING EVALUATOR NAME: Ka Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2