304370603-7-22-2026-06-CC-MMAE-DWMSXP-20260804141612

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370603
Report Date: 07/22/2026
Date Signed: 07/22/2026 03:34:08 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Anna Francesca Chan

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260611141248

FACILITY NAME:	YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE		FACILITY NUMBER:	304370603
ADMINISTRATOR:	LISA FULLER		FACILITY TYPE:	850
ADDRESS:	5475 E. LA PALMA AVE. STE.#102		TELEPHONE:	(714) 779-8273
CITY:	ANAHEIM HILLS	STATE: CA	ZIP CODE:	92807
CAPACITY:	83	CENSUS: 26	DATE:	07/22/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director Lisa Fuller		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff did not provide adequate supervision, resulting in a child being left outside.
Licensee is operating facility without a director.
Licensee allowed unqualified staff to provide care and supervision to day care children.

INVESTIGATION FINDINGS:

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On 7/22/2026, Licensing Program Analyst (LPA) Anna Chan conducted an unannounced Complaint investigation inspection to deliver findings of the investigation initiated on 6/16/2026. Upon arrival, LPA met with Facility Representative Chyenne Contri and informed of the purpose of the visit. LPA was led on walkthrough of the facility and a census was taken. LPA observed 4 staff and 26 preschool children. Director Lisa Fuller continued with the visit.

The Department received a complaint on 6/11/2026 alleging (1) Staff did not provide adequate supervision, resulting in a child being left outside. (2) Licensee allowed unqualified staff to provide care and supervision to day care children. (3) Licensee is operating facility without a director.

During investigation, LPA interviewed 6 staff, 6 children and 3 parents. LPA gathered and reviewed documents; Staff Warning Notice & Plan of Action, Unusual Incident Report (UIR). Reviewed staff files.
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Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260611141248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370603
	VISIT DATE: 07/22/2026

NARRATIVE

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LPA interviewed staff, children and parents. Staff stated that they observed Child 1 (C1) was left unattended in the playground. Another staff escorted the child to the director’s office. Staff stated there is a director, Lisa Fuller, who is also the licensee. However, there is no director on the premises during hours the center is in operation. Staff stated they would see the director at the end of the day and will not see the director the next few days after. Designation of Responsibility to staff was provided after the initial visit on 6/16/26.

According to Title 22 Regulations, Section 101215.1 (d) The child care center director, or the substitute director as specified in (f) below, shall be on the premises during the hours the center is in operation.

LPA interviewed children. Children stated that they are aware C1 had been left alone at the playground without a teacher present.

LPA interviewed parents. None of the parents interviewed disclosed any information that supported the allegations.

LPA reviewed a document that was provided by the facility regarding “Verbal/written warning notice & plan of action” for staff. The document stated the staff did not follow company policy and left a child outside and unattended on 4/30/26. The warning notice was followed by staff termination. The UIR indicated teacher did not perform name to face protocol during transition resulting to leaving the C1 alone and unsupervised in the playground.

During record review, 1 unqualified staff was left with children without the supervision on a qualified teacher. Staff did not have Twelve post-secondary semester or equivalent quarter units in early childhood education. The staff did not have teacher exception approved by the Department.

Based on interviews and records reviewed, the preponderance of evidence has been met, therefore the above allegation that staff did not provide adequate supervision, resulting in a child being left in the playground unsupervised is found to be SUBSTANTIATED. See LIC9099D for 1 Type A and 2 Type B violation.

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260611141248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370603
	VISIT DATE: 07/22/2026

NARRATIVE

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LPA Chan informed Director Lisa Fuller that this report dated 07/22/2026 documents 1 Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Chan informed the Facility Representative to provide a copy of this licensing report dated 07/22/2026 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

An exit interview was conducted, report was reviewed and discussed with Director Lisa Fuller. The Notice of Site Visit was posted during the visit. Notice of Site Visit must be posted for 30 consecutive days. The director was provided a copy of their appeal rights (LIC 9058 03/22).

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260611141248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370603
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/22/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 07/23/2026 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	101229(a)(1) Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision...(1) No child(ren) shall be left without the supervision of a teacher at any time...This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated they will send an action plan to LPA by due date 7/23/26
	8 9 10 11 12 13 14	Based on interview and record review, child was alone at the playground unsupervised. This is an immediate risk to health, safety and personal rights of children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260611141248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370603
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/22/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/12/2026 Section Cited CCR 101215.1(d)	1 2 3 4 5 6 7	101215.1(d) Child Care Center Directors Qualifications and Duties (d) The child care center director, or the substitute director as specified in (f) below, shall be on the premises during the hours the center is in operation. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated they will send an action plan to LPA by due date 8/12/26
	8 9 10 11 12 13 14	Based on observation, interview and record review, the director is not present at the premises during hours of center operation. This is an potential risk to health, safety and personal rights of children in care.	8 9 10 11 12 13 14
Type B 08/12/2026 Section Cited CCR 101216.1(c)(1)	1 2 3 4 5 6 7	101216.1 Teacher Qualifications and Duties (c) To be a fully qualified teacher, a teacher shall have one of the following: (1) Twelve post-secondary semester or equivalent quarter units in early childhood education..This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director stated they will send an action plan to LPA by due date 8/12/26. Teacher Exception and/or transcripts will be sent to LPA
	8 9 10 11 12 13 14	Based on record review, staff did not have 12 units of early child development and did not have teacher exception approved by the Department. This is an potential risk to health, safety and personal rights of children in care.	8 9 10 11 12 13 14

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/11/2026 and conducted by Evaluator Anna Francesca Chan

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260611141248

FACILITY NAME:	YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE		FACILITY NUMBER:	304370603
ADMINISTRATOR:	LISA FULLER		FACILITY TYPE:	850
ADDRESS:	5475 E. LA PALMA AVE. STE.#102		TELEPHONE:	(714) 779-8273
CITY:	ANAHEIM HILLS	STATE:CA	ZIP CODE:	92807
CAPACITY:	83	CENSUS: 26	DATE:	07/22/2026
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Director Lisa Fuller		TIME COMPLETED:	09:55 AM

ALLEGATION(S):

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Staff operated out of ratio.

INVESTIGATION FINDINGS:

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Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 6 of 7

Control Number 06-CC-20260611141248

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: YELLOW BRICK PRESCHOOL & CHILD CARE CENTER, THE	FACILITY NUMBER: 304370603
	VISIT DATE: 07/22/2026

NARRATIVE

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LPA interviewed staff, children, and parents. None of the individuals interviewed provided enough information to support the allegation. Staff stated they maintain ratio; by having floaters readily available to cover classes or they would move children to different rooms to maintain ratio.

During record review, Name to face staff training was conducted on 5/5/26 and 6/29/26 reminding staff to maintain ratio.

Based on observation, interviews and record review, there is insufficient evidence to corroborate the allegation of Staff operated out of ratio. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur in the day care facility, therefore the allegation is Unsubstantiated.

An exit interview was conducted, report was reviewed and discussed with Director Lisa Fuller. The Notice of Site Visit was posted during the visit. Notice of Site Visit must be posted for 30 consecutive days. The director was provided with a copy of their appeal rights (LIC 9058 03/22).

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SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Anna Francesca Chan
LICENSING EVALUATOR SIGNATURE:	DATE: 07/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2026

LIC9099 (FAS) - (06/04)

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