304370919-9-9-2026-06-CC-MMAE-DXZSNJ-20260917140134

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304370919
Report Date: 09/09/2026
Date Signed: 09/09/2026 02:02:45 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/26/2026 and conducted by Evaluator Giselle Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 06-CC-20260626093517

FACILITY NAME:	LITTLE BLESSINGS PRESCHOOL ACADEMY		FACILITY NUMBER:	304370919
ADMINISTRATOR:	HERNANDEZ, ROXANNE		FACILITY TYPE:	850
ADDRESS:	1026 S. EAST STREET		TELEPHONE:	(714) 336-4242
CITY:	ANAHEIM	STATE: CA	ZIP CODE:	92805
CAPACITY:	48	CENSUS: 20	DATE:	09/09/2026
		UNANNOUNCED	TIME BEGAN:	11:35 AM
MET WITH:	Director Roxanne Hernandez		TIME COMPLETED:	01:35 PM

ALLEGATION(S):

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Staff handled child in a rough manner
Staff yelled at child

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Giselle Lucero conducted an unannounced visit to deliver the findings for the above allegations. Upon arrival, LPA observed a total of 14 preschool children with 3 staff members in the playground and 6 toddlers with 1 staff in the toddler classroom.

A review of facility Personnel Report Summary on this date indicates that facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

The Department received a complaint on 06/26/2026 alleging (1) staff handled child in a rough manner and (2) staff yelled at child.

(continue to page 2)

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260626093517

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: LITTLE BLESSINGS PRESCHOOL ACADEMY	FACILITY NUMBER: 304370919
	VISIT DATE: 09/09/2026

NARRATIVE

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(Page 2)

The Reporting Party (RP) stated that Child 1 (C1) was observed with bruising on their arm and a staff yelled at C1.

As part of the investigation, LPA Lucero conducted interviews with staff members and parents.

During staff interviews, staff denied observing bruising on C1. Staff reported that C1 only attended the facility for a short period and C1 seem to enjoy being at the facility. Staff acknowledge C1 would only cry at the beginning when being dropped off, but then would stop and play, and then again when parents came for pick up. Staff explained to them it seemed that C1 was overfilled with emotion which would cause the crying. Staff further explained C1 did not exhibit any challenging behaviors which would make staff need to redirect C1. Staff denied ever observing staff handle C1 in a rough manner and also denied seeing staff yell at C1.

Staff provided photos taken of C1 that staff would take throughout the day to share with parents through daycare app the facility uses. LPA observed that C1 was smiling and engaging in the day care activities. Based on pictures, LPA did not observe any obvious bruising on C1.

LPA interviewed parents, and the parents interviewed reported no concerns regarding the day care.

LPA attempted to interview children in the same class as C1, however, the children were not qualified for interviews.

Based on the information obtained during the investigation, there is no preponderance of evidence to support the allegations (1) staff handled child in a rough manner and (2) staff yelled at child. Although the allegations may have occurred or may be valid, there is insufficient evidence to determine whether the alleged violations did or did not occur. Therefore, the allegations are determined to be Unsubstantiated. Exit interview was conducted with Director Roxanne Hernandez. The Notice of Site Visit was provided.

End of Report.

SUPERVISORS NAME: Martha Malane
LICENSING EVALUATOR NAME: Giselle Lucero
LICENSING EVALUATOR SIGNATURE:	DATE: 09/09/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/09/2026

LIC9099 (FAS) - (06/04)

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