304371512-8-21-2026-06-CC-NKTN-DXTVT6-20260911164233

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 304371512
Report Date: 08/21/2026
Date Signed: 08/21/2026 02:37:52 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/24/2026 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 06-CC-20260724082436

FACILITY NAME:	CHILDREN'S COURTYARD, THE		FACILITY NUMBER:	304371512
ADMINISTRATOR:	HUBER, ATHINIA		FACILITY TYPE:	850
ADDRESS:	21772 LAKE FOREST DRIVE		TELEPHONE:	(949) 859-0805
CITY:	LAKE FOREST	STATE: CA	ZIP CODE:	92630
CAPACITY:	134	CENSUS: 36	DATE:	08/21/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Jose Guzman		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff left day care children unattended for an extended period of time.

INVESTIGATION FINDINGS:

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Licnesing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Jose Guzman Director who provided a tour of the facility. LPA Lee observed a total of 36 children being cared for by 4 staff members. During the inspection it was determined the facility is operating within its licensed capacity and within compliance of staffing ratios. A review of the Facility Personnel Report Summary on this date indicates all facility staff or other individuals who require caregiver background checks have received criminal record and child abuse index clearances or exemptions.

During the course of this investigation. LPA conducted interviews,reviewed records, and made observations in regards to the above allegation. The complaint alleges that children in care were left unattended in their classroom. The allegations stated that 4 children in a preschool classroom were left alone for about 5 minutes before the reporting party notified Staff#1 who was in the next class with their own children. The reporting party stated that Staff#1 initially asked where Staff#2 was and then proceeded to bring the 4 children from the other classroom into their own classroom.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:	DATE: 08/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 06-CC-20260724082436

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
ORANGE COUNTY CC RO, 750 THE CITY DRIVE, SUITE 250
ORANGE, CA 92868

FACILITY NAME: CHILDREN'S COURTYARD, THE	FACILITY NUMBER: 304371512
	VISIT DATE: 08/21/2026

NARRATIVE

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The facility denied this allegation and made no disclosure during the initial inspection conducted on 07/29/2026. During the inspection, Staff#1 and Staff#2 were both interviewed by LPA Lee. The staff members interviewed made no disclosure and denied the allegation. LPA Lee did not observe anything that corroborated the allegation during the inspection walk through, records review, or interviews conducted.

During the course of this investigation, the reporting party was interviewed by LPA Lee. There was nothing observed from the interview that could be considered additional evidence that corroborated the allegation. The details of the allegation provided a description of the classroom age range and the name of the staff members. Interviews with parents of children in care were conducted and attempted.

During the second inspection conducted on this date 08/21/2026, LPA Lee did not observe anything during the walk through, records review, or interviews that that corroborated the allegation.

Therefore, the Orange County Regional Child Care Licensing Office has investigated this complaint alleging that facility staff left day care children unattended for an extended period of time. Although this allegation may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting requirement may result in a civil penalty $100.00 dollars.

SUPERVISORS NAME: Nguyen K Tran
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:	DATE: 08/21/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/21/2026

LIC9099 (FAS) - (06/04)

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