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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334818396
Report Date: 08/14/2026
Date Signed: 08/14/2026 10:21:46 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2026 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260723135503
FACILITY NAME:DISCOVERY ISLE CHILD DEVELOPMENT CENTERFACILITY NUMBER:
334818396
ADMINISTRATOR:TONIA GOLDBACHFACILITY TYPE:
850
ADDRESS:32220 HIGHWAY 79 S.TELEPHONE:
(951) 303-8903
CITY:TEMECULASTATE: CAZIP CODE:
92592
CAPACITY:188CENSUS: 61DATE:
08/14/2026
UNANNOUNCEDTIME BEGAN:
09:31 AM
MET WITH:Tonia Goldbach, DirectorTIME COMPLETED:
10:40 AM
ALLEGATION(S):
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Child left unattended
INVESTIGATION FINDINGS:
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On August 14, 2026, at 09:31 AM, Licensing Program Analyst (LPA) Courtnee Peebles conducted an unannounced visit to Discovery Isle Children’s Center of Temecula (CCC) to deliver the investigative findings. LPA met with Director Tonia Goldbach and discussed the results of the investigation.

The complaint received on July 23, 2026, alleged that a child was left unattended. Specifically, it was reported that a child (C1) was locked in an outside bathroom without supervision. Interviews revealed that the classroom transitioned outdoors for play at approximately 4:30PM and returned indoors at approximately 5:05 PM. However, C1 was not brought inside with the group and remained unattended in an outdoor restroom. At approximately 5:45 PM, C1’s guardian arrived at the facility to pick up the child. Staff were unable to locate C1 and acknowledged that they did not know where the child was. Staff initiated a search of the facility and ultimately located C1 inside a locked outdoor restroom at 6:05 PM. C1 had been unattended and separated from the classroom for approximately 50 minutes. It is also noted that the outdoor temperature at the time of the incident was approximately 95 degrees Fahrenheit,
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260723135503
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334818396
VISIT DATE: 08/14/2026
NARRATIVE
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creating an additional safety concern. After the incident that occurred on 07/22/2026 , Director (D) has made corrective measures by doing names to faces every thirty minutes and supervising transitions from outdoors to indoors and vice versa. Training documents have been to sent to the department for proof and Directero (D) has since ensured all classrooms, restrooms, and spaces are checked thoroughly before closure.

Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met. Therefore, the allegation that a child was left unattended is substantiated. California Code of Regulations, Title 22, 101229(a)(1), is being cited on the attached LIC 9099D.

The facility representative shall post and provide copies of the Type A report to all parents/guardians of children currently enrolled at the facility by the next business day. Copies of the Type A report must also be provided parents/guardians of newly enrolled children for the next 12 months. The licensee must retain a copy of the Acknowledgement Receipt (LIC 9224), signed by the parents, in each child’s file.

An exit interview was conducted, and Appeal Rights were provided. A Notice of Site Visit was issued and must remain posted for 30 consecutive days. The licensee was reminded that the Notice of Site Visit must be posted in a prominent location, visible to parents and caregivers without request. Failure to post the notice will result in civil penalties of $100.
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260723135503
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: DISCOVERY ISLE CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 334818396
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/14/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/17/2026
Section Cited
CCR
101229(a)(1)
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... (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time…. Supervision shall include visual observation.
This requirement was not met as evidence by....
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Director stated they have now emplemented a huge training with a face to name and do it in the classroom every 30 minutes and during transitions every teacher that encounters the group of children as well and the director also does supervision when transitioning.
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Based on three of three interviews and records reviewed, C1 was left alone in an outside restroom for approximately fifty (50) minutes without supervision. C1 was found by D at the time of pick up after searching the facility with C1’s guardian, which poses an immediate health, safety and/or personal rights risk to children in care.
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A $500 CIVIL PENALTY WAS ASSESSED
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 08/14/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/14/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3