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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334845187
Report Date: 04/11/2024
Date Signed: 04/11/2024 02:37:56 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231207083539
FACILITY NAME:PETERSON FAMILY CHILD CAREFACILITY NUMBER:
334845187
ADMINISTRATOR:BRITTNEY PETERSONFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 534-3418
CITY:PALM DESERTSTATE: CAZIP CODE:
92211
CAPACITY:14CENSUS: 7DATE:
04/11/2024
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Brittney PetersonTIME COMPLETED:
02:55 PM
ALLEGATION(S):
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9
Unfingerprinted adult working in the facility.
INVESTIGATION FINDINGS:
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On April 11, 2024, Licensing Program Analyst (LPA) Lorena Valenzuela conducted an unannounced inspection at Peterson Family Child Care home and met with Licensee Brittney Peterson. The purpose of the inspection was to deliver the findings on the above stated allegation. The investigation included an inspection of the facility and review of documents on 12/14/2023, with children interviews conducted by LPA’s Valenzuela and Anastacia Flores of six children in care (Child 2- Child 7). LPA Valenzuela also observed an interview conducted of Child 1 (C1) and conducted interviews with five assistants, licensee, four parents/authorized representatives, two adult relevant parties, and a law enforcement officer.

On 12/07/2023, the Department received the allegation that there was an uncleared adult 1 (A1) working at the day care home. Confidential interviews revealed A1 worked at the facility from October to November 2023, where A1 helped with care and supervision of children in care. Interviews and records revealed A1 had not received a fingerprint clearance or exemption which is required by the Department’s prior to A1 working at the facility.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 10-CC-20231207083539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PETERSON FAMILY CHILD CARE
FACILITY NUMBER: 334845187
VISIT DATE: 04/11/2024
NARRATIVE
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Based on interviews and records review, the preponderance of evidence standard has been met, and the allegation that an unfingerprinted adult is working in the facility, is substantiated. The facility is being cited under Title 22, Section 102416 (d)(1) Personnel Requirements. See deficiency report LIC 9099-D for citation cited. A civil penalty was also issued.

An exit interview was conducted, and a copy of this report, LIC 9099-D, and appeal rights was provided to licensee Brittney Peterson. The Notice of Site Visit was also provided and must remain posted for 30 days.

LPA Lorena Valenzuela informed licensee, Brittney Peterson that this report dated 04/11/2024 documents a Type A citation and shall be posted for 30 consecutive days as there was immediate risk to the health, safety, or personal rights of children in care. Additionally, LPA informed the licensee to provide a copy of this licensing report dated 04/11/2024, that documents a Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/07/2023 and conducted by Evaluator Lorena Valenzuela
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231207083539

FACILITY NAME:PETERSON FAMILY CHILD CAREFACILITY NUMBER:
334845187
ADMINISTRATOR:BRITTNEY PETERSONFACILITY TYPE:
810
ADDRESS:77302 MISSOURI DRIVETELEPHONE:
(760) 534-3418
CITY:PALM DESERTSTATE: CAZIP CODE:
92211
CAPACITY:12CENSUS: 7DATE:
04/11/2024
UNANNOUNCEDTIME BEGAN:
01:01 PM
MET WITH:Brittney PetersonTIME COMPLETED:
02:55 PM
ALLEGATION(S):
1
2
3
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5
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8
9
Licensee uses inappropriate discipline.
Child wandered away from facility.
Licensee does not allow children to use/drink their water bottles brought from home.
Licensee leaves children unsupervised
Licensee does not change diapers
INVESTIGATION FINDINGS:
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On April 11, 2024, Licensing Program Analyst (LPA) Lorena Valenzuela conducted an unannounced inspection at Peterson Family Child Care home and met with Licensee Brittney Peterson. The purpose of the inspection was to deliver the findings on the above stated allegations. The investigation included an inspection of the facility and review of documents on 12/14/2023, with children interviews conducted by LPA’s Valenzuela and Anastacia Flores of six children in care (Child 2- Child 7). LPA Valenzuela also observed an interview conducted of Child 1 (C1) and conducted interviews with five assistants, four parents/authorized representatives, licensee, two adult relevant parties, and a law enforcement officer.

On 12/07/2023, the Department received the allegations that licensee uses inappropriate discipline, a child wandered away from the facility, licensee does not allow children to use/drink their water bottles, licensee leaves children unsupervised, and licensee does not change diapers.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 10-CC-20231207083539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PETERSON FAMILY CHILD CARE
FACILITY NUMBER: 334845187
VISIT DATE: 04/11/2024
NARRATIVE
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Regarding the allegation of licensee using inappropriate discipline, it was reported when Child 1 (C1) accidentally urinated on C1’s self, licensee would use corporal punishment as a form of discipline. Confidential interviews revealed licensee did not use corporal punishment when C1 had a toileting accident. It was revealed when children in care have toileting accidents, licensee changes the child’s diaper or underwear, as needed. Witness interviews revealed licensee was observed on one occasion using corporal punishment on C1 after a toileting accident occurred.

Regarding the allegation of child wandered away from the facility, it was reported Child 8 (C8) wandered away from the home, was found and returned to the daycare home by unknown individual/s from the neighborhood where the day care is located. Confidential interviews revealed that C8 did not wander away from the home and was returned by unknown individuals. Witness interviews revealed on one occasion C8 walked away from the group of children and designated play area, but C8 was brought back to the area by a day care assistant immediately.

Regarding the allegation that licensee does not allow children to use/drink their water bottles brought from home, it was reported licensee does not allow children to drink from their water bottles. Confidential interviews revealed licensee does allow children to drink water and has water accessible to children in care. Other interviews revealed licensee will not let children drink water as a form of punishment.

Regarding the allegation that licensee leaves children unsupervised, it was reported licensee will leave children alone inside a room and in the backyard unattended. Confidential Interviews revealed licensee ensures children are always supervised. Witness interviews revealed, licensee will leave children alone in the backyard or in a room when licensee places them on timeout. In addition, witness interviews indicate on at least one occasion, licensee left a child in the backyard area unsupervised for a period of up to 30 minutes.

Regarding the allegation that licensee does not change diapers, it was reported licensee will leave children with soiled diapers for an extended period and will change the diaper moments before the children are picked up by authorized representative. Witness interviews revealed licensee changes diapers several times per day, or as needed. Confidential interviews revealed on at least one occasion an authorized representative stated licensee changed the child’s diaper at pick up and indicated licensee “forgot” to change the child’s soiled diaper.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 10-CC-20231207083539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: PETERSON FAMILY CHILD CARE
FACILITY NUMBER: 334845187
VISIT DATE: 04/11/2024
NARRATIVE
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Based on evidence gathered and interviews, the allegations that licensee uses inappropriate discipline, a child wandered away from the facility, licensing does not allow children to use/drink their water bottles, licensee leaves children unsupervised, licensee does not change diapers, may have occurred, however are not supported or proven by evidence. Therefore, the allegations are unsubstantiated at this time.

A copy of this report, appeal rights and Notice of Site Visit were provided to licensee, Brittney Peterson
The Notice of Site Visit was posted by the licensee prior to LPA leaving the facility and the licensee was reminded this notice must be posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 8
Control Number 10-CC-20231207083539
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: PETERSON FAMILY CHILD CARE
FACILITY NUMBER: 334845187
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/12/2024
Section Cited
CCR
102416(d)(1)
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102416 Personnel Requirements
(d) Prior to employment or initial presence in the child care home, all employees...shall (1) Obtain a California clearance or a criminal record exemption as required by law..
This requirement was not met as evidence by:
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Licensee states will provide a written statement in regards how the licensee ensures will follow the Department's background check/ fingerprint clearance for any adult working or residing in the facility. Will submit to the Deparment by 04/12/2024.
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Based on interviews and records, the licensee did not ensure Adult 1 (A1) had a background check clearance or exemption prior to A1 working at the facility on October to November 2023. This poses an immediate risk to the safety, health and personal rights of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Lorena Valenzuela
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2024
LIC9099 (FAS) - (06/04)
Page: 8 of 8