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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 334846713
Report Date: 07/08/2026
Date Signed: 07/09/2026 01:45:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2026 and conducted by Evaluator Aman Lama
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260429123701
FACILITY NAME:HAMID FAMILY CHILD CAREFACILITY NUMBER:
334846713
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:0CENSUS: 0DATE:
07/08/2026
UNANNOUNCEDTIME BEGAN:
03:45 PM
MET WITH:NA TIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Licensee interfered with daycare child's toileting.
Licensee handled daycare child in a rough manner.
Licensee yelled at daycare child.
Licensee denied responsible party access to daycare home.
Licensee did not return daycare child's personal belongings to responsible party.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Aman Lama arrived at the facility to conclude a complaint investigation regarding the above allegations received by the department on 04/29/2026. A previous visit was made to the facility on 05/05/2026 where LPA spoke with an adult resident of the home. On 05/05/2026, LPA was informed that the licensee has closed her daycare and no longer lives in the home, as she has left the country. The resident confirmed no daycare services are being provided and/or practiced.

It was alleged that the former licensee (1) interfered with daycare child’s toileting, (2) Former licensee handled daycare child in a rough manner, (3) Former licensee yelled at the daycare child (4) Former licensee denied responsible party access to the daycare home and (5) Former licensee did not return daycare child’s personal belongings to responsible party.
Due to the daycare being closed, LPA was unable to do a thorough investigation. The following information was gathered:
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 09-CC-20260429123701
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: HAMID FAMILY CHILD CARE
FACILITY NUMBER: 334846713
VISIT DATE: 07/08/2026
NARRATIVE
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It was alleged that the former licensee denied a daycare child access to the bathroom, resulting in the child urinating on himself. It was further alleged that the former licensee handled the child in a rough manner by grabbing him by the arm, causing the child to become fearful of the licensee. Additionally, it was alleged that the former licensee yelled at the child. It was also reported that the former licensee requested the child's authorized representatives (ARs) to pick the child up but denied the ARs access to the daycare home, preventing them from retrieving the child's belongings.

The Licensing Program Analyst (LPA) was unable to make contact with the former licensee, Maham Hamid. Due to the licensee requesting for closure on 04/28/2026, facility records or documentation were available for review, and no parent or child interviews were conducted. As a result, the LPA was unable to obtain sufficient evidence to determine the validity of the allegations. Therefore, the allegations are determined to be UNSUBSTANTIATED. An unsubstantiated finding indicates that, although the alleged incidents may have occurred, there is not a preponderance of evidence to support that the alleged violations occurred.

No exit interview was conducted, as the former licensee no longer resides at the facility and due to the daycare closing since. A copy of this report was left at the front door of the residence, and an additional copy was mailed to the former licensee's last known address. No individual was available to acknowledge receipt or sign the report.
SUPERVISORS NAME: Gilbert Sena
LICENSING EVALUATOR NAME: Aman Lama
LICENSING EVALUATOR SIGNATURE:

DATE: 07/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/07/2026
LIC9099 (FAS) - (06/04)
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