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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 364817699
Report Date: 06/25/2026
Date Signed: 06/25/2026 04:55:50 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2026 and conducted by Evaluator Chase Atherton
PUBLIC
COMPLAINT CONTROL NUMBER: 09-CC-20260605151509
FACILITY NAME:CHINO CHILD DEVELOPMENT CENTERFACILITY NUMBER:
364817699
ADMINISTRATOR:MALIGASPE, CHARMAINEFACILITY TYPE:
840
ADDRESS:4266 WALNUT AVENUETELEPHONE:
(909) 627-7428
CITY:CHINOSTATE: CAZIP CODE:
91710
CAPACITY:28CENSUS: 6DATE:
06/25/2026
UNANNOUNCEDTIME BEGAN:
02:50 PM
MET WITH:Charmaine MaligaspeTIME COMPLETED:
05:05 PM
ALLEGATION(S):
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Staff handled daycare child in a rough manner resulting in an injury.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Chase Atherton arrived at the facility to deliver a complaint investigation for the above allegation. LPA met with the Director Charmaine Maligaspe and informed them of the purpose of visit. LPA Chase Atherton toured the facility and took census at the start of this visit.
During the investigation, LPA gathered information that included: observations, interviews conducted with pertinent parties, records reviewed, and reviewed photographs and video footage.

It was alleged that Staff handled daycare child in a rough manner resulting in an injury.

Information gathered alleged that Staff handled daycare child in a rough manner resulting in an injury.

Other information gathered, including a self-report from the facility, stated that there was an incident involving a staff member and a child. SEE LIC9099C for a continuation of this report...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 09-CC-20260605151509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501
FACILITY NAME: CHINO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364817699
VISIT DATE: 06/25/2026
NARRATIVE
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Other information gathered stated that the staff member grabbed the upper arm of a child, pulled so that the child stood up out of their chair, and moved them across a room in a quick and forceful manner. Information gathered depicted the same staff member grabbing the upper arm of a child, pulling them so that they stood up out of their chair, and moving them across a room in a quick and forceful manner. The facility’s own self admission stated this was not an appropriate way to interact with a child. Information gathered stated that there were short, red, line-like marks visible on the child’s upper arm that was grabbed, within 1 hour after the incident occurred.

Based on information gathered, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, CCR 101223(a)(2) is being cited on the attached LIC9099D.

LPA Atherton informed Director Charmaine Maligaspe that this report dated 6/25/26 document(s) 1 Type A citation(s) which shall be posted for 30 consecutive days as there is/are immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Atherton informed the Director Charmaine Maligaspe to provide a copy of this licensing report dated 6/25/26 that documents any Type A citation(s) to parents of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Appeal Rights issued and discussed with facility representative and their signature on this form acknowledges receipt of these rights.

Exit interview conducted and report was reviewed with the Director Charmaine Maligaspe. A notice of site visit was given to Director Charmaine Maligaspe and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. This report must be made available to the public for 3 years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 09-CC-20260605151509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE CC RO, 3737 MAIN ST., SUITE 700
RIVERSIDE, CA 92501

FACILITY NAME: CHINO CHILD DEVELOPMENT CENTER
FACILITY NUMBER: 364817699
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 06/25/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
06/26/2026
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement is not met as evidenced by:
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The facility agrees to complete training with all staff members regarding personal rights and appropriate physical handling of children. The facility agrees to submit a training agenda and list of teacher signatures that participated in the training. Facility agrees to submit a plan on how they will prevent staff...
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Based on interview, record review, & video review, a staff member grabbed the upper arm of a child, pulled so that the child stood up, & moved them across a room in a quick & forceful manner. Short, red, line-like marks were seen on the child's upper arm after this incident. This poses/posed an immediate health, safety, and/or personal rights risk to persons in care.
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...members from handling children roughly in the future. Both of these items will be submitted to the Department by the POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana Noble
LICENSING EVALUATOR NAME: Chase Atherton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/25/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/25/2026
LIC9099 (FAS) - (06/04)
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