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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 367700236
Report Date: 07/16/2024
Date Signed: 07/16/2024 11:56:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/29/2024 and conducted by Evaluator Kuliema Calloway
COMPLAINT CONTROL NUMBER: 12-CC-20240429102758
FACILITY NAME:YARBER FAMILY CHILD CAREFACILITY NUMBER:
367700236
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:0CENSUS: 0DATE:
07/16/2024
UNANNOUNCEDTIME BEGAN:
11:48 AM
MET WITH:TIME COMPLETED:
12:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Allegation #1- Licensee caused multiple injuries to child in care.
Allegation #2- Licensee hit child in care.
Allegation #3- Licensee used inappropriate forms of discipline.
Allegation #4- Licensee yelled at child in care.
Allegation #5- Licensee gave child in care melatonin.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On July 16, 2024, Licensing Program Analyst (LPA), Calloway completed a complaint investigation that was received in the Palmdale Regional Office on April 29, 2024, for the Yarber Family Child Care Home. LPA arrived and no one was home.

During the investigation, LPA interviewed relevant parties regarding the above allegations.
For Allegation #1, based on the interviews and observation, Child 1 had multiple bruises however, there is insufficient evidence to corroborate that the Facility Representative caused the injuries to Child 1 while in care. For Allegation #2, based on interviews and observation, Child 1 had bruises however, there is insufficient evidence to corroborate the Facility Representative hit or caused the bruises to Child 1 while in care. For Allegation #3, based on interviews, the methods to redirect children should be a priority, there is insufficient evidence to corroborate if the inappropriate discipline with Child 1 occurred. For Allegation #4, based on interviews, the Facility Representative used an elevated voice inside the day care however,
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 12-CC-20240429102758
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
PALMDALE CHILD CARE, 39115 TRADE CENTER DR STE. 201
PALMDALE, CA 93551
FACILITY NAME: YARBER FAMILY CHILD CARE
FACILITY NUMBER: 367700236
VISIT DATE: 07/16/2024
NARRATIVE
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5
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 there is insufficient evidence to corroborate if the Licensee yelled at Child 1 while in care. For Allegation #5, based on interviews and observation, there is medication inside the home that is made inaccessible to children. LPA did not observe Melatonin therefore, based on interviews, there is insufficient evidence to corroborate Child 1 received Melatonin from the Facility Representative while in care. Therefore, Allegations #1-4 for Personal Rights and Allegation #5 for Medication are Unsubstantiated, meaning the allegations may have happened or are valid, but there is not a preponderance of the evidence to prove the alleged violations occurred.

A copy of this report was delivered to residence of Heather Yarber and placed on the door at the facility and a photo was taken.
SUPERVISORS NAME: Claretta Yates
LICENSING EVALUATOR NAME: Kuliema Calloway
LICENSING EVALUATOR SIGNATURE:

DATE: 07/16/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/16/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2