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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374844880
Report Date: 08/20/2026
Date Signed: 08/20/2026 03:32:48 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/11/2026 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260811110148
FACILITY NAME:LEAPS AND BOUNDSFACILITY NUMBER:
374844880
ADMINISTRATOR:MIRIAM MORENOFACILITY TYPE:
830
ADDRESS:270 WEST CREST STREETTELEPHONE:
(760) 480-9787
CITY:ESCONDIDOSTATE: CAZIP CODE:
92025
CAPACITY:39CENSUS: 22DATE:
08/20/2026
UNANNOUNCEDTIME BEGAN:
12:20 PM
MET WITH:Director Miriam Moreno TIME COMPLETED:
03:44 PM
ALLEGATION(S):
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Staff do not ensure records are complete
INVESTIGATION FINDINGS:
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 On the above date and time, Licensing Program Analyst (LPA) Kelly Gerth conducted an unannounced visit and met with Leaps and Bounds (CCC) Director Miriam Moreno. LPA provided the purpose of the visit, to conduct a follow up visit and deliver findings from a complaint allegation received by CCL on August 11, 2026.
On 08/14/2026, LPA Gerth initiated the investigation and conducted a visit to the CCC. During the visit, LPA toured the facility, took census, conducted confidential interviews and obtained copies of evidence pertinent to the investigation. On 08/20/2026 LPA Gerth made a subsequent visit to the CCC and conducted file reviews of both infant and staff files. LPA also conducted confidential interviews with a total of (5) staff, made classroom observations and reviewed documents maintained by staff in classrooms one and two.
LPA Gerth was unable to contact the Reporting Party (RP) for interview during the investigation process, as no contact information was provided in the complaint allegation.
Regarding the allegation Staff do not ensure records are complete. During the visit to the to the CCC on 08/14/2026 and 08/20/2026 LPA Gerth conducted the following file reviews; (9) staff files associated to the infant license and (12) randomly selected infant children’s files from classrooms one and two.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260811110148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEAPS AND BOUNDS
FACILITY NUMBER: 374844880
VISIT DATE: 08/20/2026
NARRATIVE
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 All files reviewed were found to be in compliance and staff were found to be qualified for the positions in which they held.
LPA Gerth conducted a total of (5) confidential staff interviews on 08/14/2026 and 08/20/2026. Interviews corroborated that the CCC requests and maintains documents required per Title 22 regulations for staff files during the hiring process and on an ongoing basis when renewal is required. Interviews also revealed that documents maintained in children’s files which classroom staff are responsible for, are completed and submitted to the front office on an ongoing scheduled basis.
On 08/14/2026 and 08/20/2026, LPA Gerth conducted additional record reviews of attendance logs from (5) randomly selected dates in July 2026 and August 2026 for both infant classrooms, sleep logs for all infant children in attendance on (5) randomly selected August 2026 dates in classroom two and (7) individual sleep logs from randomly selected days in July 2026 and August 2026 for infants in classroom one. All documents reviewed were found to be in compliance.
Therefore, Based on interviews conducted, observations made, and evidence gathered, LPA did not find evidence that the alleged violation occurred, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted with Director Miriam Moreno, and a copy of this report and Notice of Site Visit was provided. Director was also reminded Notice of Site Visit must be posted for 30 days
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2