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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376623110
Report Date: 12/20/2024
Date Signed: 12/20/2024 04:06:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2024 and conducted by Evaluator Angela Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20241015141915
FACILITY NAME:MILLER, ONIKA FAMILY CHILD CAREFACILITY NUMBER:
376623110
ADMINISTRATOR:ONIKA MILLERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 698-5407
CITY:LEMON GROVESTATE: CAZIP CODE:
91945
CAPACITY:14CENSUS: 4DATE:
12/20/2024
UNANNOUNCEDTIME BEGAN:
03:46 PM
MET WITH:TIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Licensee hit child
INVESTIGATION FINDINGS:
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On 12/20/2024, at approximately 3:46 p.m., Licensing Program Analyst (LPA) Angela Nguyen conducted an unannounced complaint inspection for the purpose of delivering findings regarding the above allegation. LPA met with Licensee, Onika Miller. During the inspection there were four (4) children with Licensee's minor daughter present.

During the course of the investigation, interviews were conducted with the Licensee, two (2) staff members, six (6) day care parents and five (5) children including the child in question. Facility roster, facility sign in/sign out sheets, text messages correspondence and photos were obtained and reviewed.

It was alleged that Licensee hit a day care child. Licensee denied hitting Child #1 (C1) or any children in her day care. Licensee stated there was an incident where she placed a plastic toy on a high shelf and the toy accidently fell on C1’s head.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20241015141915
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MILLER, ONIKA FAMILY CHILD CARE
FACILITY NUMBER: 376623110
VISIT DATE: 12/20/2024
NARRATIVE
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Licensee stated that there have been occurrences in the past where C1 was not being truthful when telling the authorized representative what happens during past incidents.

C1 revealed that Licensee hit them on the forehead with a toy. C2 stated other children in the day care were hit on the head, however; three (3) day care children did not disclose that they were being hit by the Licensee.

Due to conflicting interview statements obtained during the course of the investigation, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation occurred. Therefore, the findings for this complaint investigation is unsubstantiated.

No deficiencies cited.

Exit interview was conducted with Licensee, Onika Miller. The licensee was provided a copy of this report and notice of site visit (LIC 9213). Failure to comply with posting requirements shall result in an immediate civil penalty of $100. LPA observed Notice of Site Visit posted by the front door.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2