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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376628634
Report Date: 11/07/2023
Date Signed: 11/07/2023 03:20:00 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/18/2023 and conducted by Evaluator Dana Stevens
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20230718091904
FACILITY NAME:AJA MAZA, NATALIA FAMILY CHILD CAREFACILITY NUMBER:
376628634
ADMINISTRATOR:NATALIA AJA MAZAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 890-5885
CITY:SAN DIEGOSTATE: CAZIP CODE:
92107
CAPACITY:14CENSUS: 6DATE:
11/07/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Natalia Aja MezaTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Children play in a common area that is dangerous to children (possible falling palm fronds).
INVESTIGATION FINDINGS:
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On 11/07/2023 at 2:45 PM LPA, Dana Stevens, conducted an unannounced complaint visit regarding the above allegation. LPA met with Licensee, Natalia Aja Meza. There were 6 children present at the time of the inspection. During the investigation LPA conducted interviews with Licensee, assistant, daycare children, daycare parents, inspected and photographed children's play area, and reviewed facility records.

LPA observed a large palm tree in the common area where children play however a 4-foot wire fence surrounds the tree preventing the children from standing directly under the tree where palm fronds may fall. Information obtained in interviews with staff, children and daycare parents revealed that occasionally fallen palm fronds have been observed in the common area, however there was no evidence or statements obtained that palm fronds have fallen while children were present. Additionally, there was no evidence obtained of any children being injured while playing in the common area. Based on a lack of preponderance of evidence, the allegation Children play in a common area that is dangerous to children (possible falling palm fronds), is found to be Unsubstantiated. A finding that the complaint is Unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

No deficiencies cited. Exit interview conducted and copy of report and appeal rights provided to licensee, Natalia Aja Meza. Notice of Site Visit must be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Gray
LICENSING EVALUATOR NAME: Dana Stevens
LICENSING EVALUATOR SIGNATURE:

DATE: 11/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/07/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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