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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376630371
Report Date: 10/02/2026
Date Signed: 10/02/2026 04:11:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2026 and conducted by Evaluator Saul Zazueta
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260630152038
FACILITY NAME:RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CAREFACILITY NUMBER:
376630371
ADMINISTRATOR:MAYRA & WILFREDO RODRIGUEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 305-5400
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:14CENSUS: 5DATE:
10/02/2026
UNANNOUNCEDTIME BEGAN:
03:26 PM
MET WITH:Mayra RodriguezTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Licensee is using off-limits areas for daycare.
INVESTIGATION FINDINGS:
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On 10/02/2026 at 3:26PM, Licensing Program Analyst (LPA), Saul Zazueta, Licensing Program Manager (LPM), Selina Siao and Regional Manager (RM), Jason Garay, conducted an unannounced complaint inspection regarding the above allegation. Upon arrival, LPA met with Licensee, Mayra Rodriguez, and discussed the purpose of the inspection, the complaint process and was led on a tour of the facility. During the inspection there were five (5) children in care with two (2) staff members present.

During the course of the investigation, Community Care Investigations Branch Investigator conducted interviews with the licensee, staff, and daycare children. LPA conducted interviews with daycare parents. Police report and facility roster were obtained and reviewed by LPA. Continued on next page. See LIC 9099C.

Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Saul Zazueta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20260630152038
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE
FACILITY NUMBER: 376630371
VISIT DATE: 10/02/2026
NARRATIVE
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It was determined that on multiple occasions, the licensee used an off-limits area for daycare. Based on Community Care Investigations Branch interview notes, several daycare children attested to daycare Child #1, (C1) using the licensee’s master bedroom to sleep in, which is known to the department as off limits. Furthermore, the Chula Vista Police Department's investigation received a statement from minor Child #2 (C2) stating that C1 uses the master bedroom to sleep.

Based on interviews conducted, the preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations, (Title 22, division 12 & Chapter 3), one (1) Type A deficiency is being cited on the attached LIC 9099-D.

LPA, Saul Zazueta, informed Licensee, Mayra Rodriguez, that this report, dated 10/02/2026, documents one (1) Type A citation(s), which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA, Saul Zazueta, informed the Licensee, Mayra Rodriguez, to provide a copy of this licensing report dated 10/02/2026 that documents Type A citation(s) to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview was conducted and this report was reviewed with Licensee, Mayra Rodriguez. A Notice of Site Visit was provided and must remain posted for 30 days.
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Saul Zazueta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 20-CC-20260630152038
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RODRIGUEZ, MAYRA & WILFREDO FAMILY CHILD CARE
FACILITY NUMBER: 376630371
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/02/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/03/2026
Section Cited
CCR
102416.3(a)(6)
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Alterations to Existing Buildings or Grounds (a) Prior to making alterations or additions to a family childcare home [...] licensee shall notify the Department of the proposed changed, including [...] (6) Any change from an area [...] identified as "off limits" to an area where care and supervision will be provided.
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Licensee stated... A Temporary Suspension Order (TSO) was served on October 2, 2026. Licensee is prohibited from operating a family childcare home at this location effective October 2, 2026 at 6:00 p.m.
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This requirement is not met as evidenced by: Based on interviews and record review, the licensee did not comply with the section cited above in they allowed child(ren) in an off limits area, which poses an immediate health, safety, and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Selina Siao
LICENSING EVALUATOR NAME: Saul Zazueta
LICENSING EVALUATOR SIGNATURE:

DATE: 10/02/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/02/2026
LIC9099 (FAS) - (06/04)
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