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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376700864
Report Date: 08/07/2026
Date Signed: 08/07/2026 04:23:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2026 and conducted by Evaluator Hector Canton
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20260522083426
FACILITY NAME:NEXT GENERATION EDUCATIONAL CENTERFACILITY NUMBER:
376700864
ADMINISTRATOR:WENDY HERNANDEZFACILITY TYPE:
850
ADDRESS:1471 GRANITE HILLS DRIVETELEPHONE:
(619) 441-8800
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:70CENSUS: DATE:
08/07/2026
UNANNOUNCEDTIME BEGAN:
03:30 PM
MET WITH:Wendy HernandezTIME COMPLETED:
04:45 PM
ALLEGATION(S):
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Lack of supervision resulting in inappropriate interaction between children
Staff did not communicate with day care child's responsible party.
INVESTIGATION FINDINGS:
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On August 7, 2026 at 3:30PM, Licensing Program Analyst (LPA) Hector Canton conducted an unannounced visit to deliver findings regarding the above referenced allegation(s) from a complaint received on May 29, 2026. LPA met with Wendy Hernandez, and explained the purpose of the visit. Interviews were conducted and documentation was reviewed as part of the investigation. During today’s inspection, LPA observed a total of 28 children in care with 6 staff present. Census by room was as follows:

• Adventure Room: 14 children with 1 Fully Qualified Teacher and 1 Teacher’s Aide
• Voyage Room: 11 children with 1 Fully ualified Teacher and 1 Teacher’s Aide
• Journey Room: 3 children with 1 Fully Qualified Teacher and 1 Teacher’s Aide

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Hector Canton
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260522083426
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: NEXT GENERATION EDUCATIONAL CENTER
FACILITY NUMBER: 376700864
VISIT DATE: 08/07/2026
NARRATIVE
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The Department conducted multiple visits to the facility throughout the course of the investigation. During each visit, the facility was observed to be operating within ratio, and appropriate supervision of children was observed.

Interviews were conducted. No corroborating details were provided to support that inappropriate interactions between children occurred. Statements obtained consistently indicated that staff did not witness or have knowledge of the alleged incident.

The facility provided documentation attesting to its communication practices, including multiple injury reports given to parents, demonstrating that the facility does communicate incidents to responsible parties when they are aware of them. The facility reported that they were not aware of the alleged incident at the time, which is why no report was made.

The licensee representative reported that video footage had been reviewed; however, the footage was not able to be provided to the Department due to routine automatic deletion conducted by the facility’s security system.

At this time, the information available consists only of an isolated statement asserting the incident occurred and the interviews indicating it did not. No physical evidence, documentary evidence, or witness statements were obtained that could confirm the incident.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Therefore, the allegation is determined to be UNSUBSTANTIATED.

An exit interview was conducted and the report was reviewed with Wendy Hernandez. A Notice of Site Visit was provided and must remain posted for 30 days. Appeal rights were provided.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Hector Canton
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2