376701437-9-22-2026-51-CC-JREG-DYE24P-20260929170417

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376701437
Report Date: 09/22/2026
Date Signed: 09/22/2026 10:21:27 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2026 and conducted by Evaluator Jennifer Irving

COMPLAINT CONTROL NUMBER: 51-CC-20260629142307

FACILITY NAME:	CHILDREN'S CHOICE LEARNING CONNECTION		FACILITY NUMBER:	376701437
ADMINISTRATOR:	KAREN KOBZEFF		FACILITY TYPE:	850
ADDRESS:	350 PRESCOTT AVENUE		TELEPHONE:	(619) 499-7524
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92020
CAPACITY:	61	CENSUS: 43	DATE:	09/22/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Bertha Tapia & Jessica Luckey		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Child sustained unexplained injuries while in care.

INVESTIGATION FINDINGS:

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On 09/22/2026 at 9:30 am, Licensing Program Analyst (LPA) Jennifer Irving conducted an unannounced complaint inspection at the facility for the purpose of delivering findings regarding the above-referenced allegation.

LPA met with the facility representative and explained the purpose of the inspection.The complaint alleged that a child sustained unexplained marks while in care due to inappropriate staff handling.The investigation included interviews with the Reporting Party (RP), facility staff, and other relevant parties, as well as review of available records and documentation. It was reported that the picking the child up from the facility and leaving the premises.
After leaving the facility, it was observed that the child had and returned to the facility to show staff the marks. The concern was brought up that the marks may have occurred while the child was in care and reported contacting law enforcement regarding the incident. LPA was unable to verify that a law enforcement report was made, and no supporting documentation was

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Jennifer Irving
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20260629142307

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE LEARNING CONNECTION	FACILITY NUMBER: 376701437
	VISIT DATE: 09/22/2026

NARRATIVE

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received.Facility staff interviewed did not report observing an incident involving inappropriate handling or other physical interaction that would explain the reported marks.

Available records reviewed during the investigation did not identify a specific incident or establish when or how the marks occurred. Interviews with other relevant parties did not reveal corroborating information to support the allegation. Although marks were reported after the child left the facility, the information obtained during the investigation did not establish that the marks were caused by facility staff or resulted from inappropriate handling while the child was in care.

Based on interviews, record review, and information obtained during the investigation, the allegation is UNSUBSTANTIATED, meaning that although the allegation may have occurred or is valid, there is not a preponderance of evidence to prove the alleged violation occurred.

An exit interview was conducted with the facility representative, Bertha Tapia. A copy of this report was provided, and appeal rights were discussed and provided.

SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Jennifer Irving
LICENSING EVALUATOR SIGNATURE:	DATE: 09/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026

LIC9099 (FAS) - (06/04)

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