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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376701605
Report Date: 03/25/2026
Date Signed: 03/25/2026 03:22:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/20/2026 and conducted by Evaluator Angela Nguyen
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20260320084231
FACILITY NAME:ALPINE COUNTRY DAY SCHOOLFACILITY NUMBER:
376701605
ADMINISTRATOR:LEANNE TALADAFACILITY TYPE:
860
ADDRESS:1508 MIDWAY DRIVETELEPHONE:
(619) 445-3333
CITY:ALPINESTATE: CAZIP CODE:
91901
CAPACITY:68CENSUS: 52DATE:
03/25/2026
UNANNOUNCEDTIME BEGAN:
11:25 AM
MET WITH:Julie RamirezTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Staff does not ensure daycare is free from pests
INVESTIGATION FINDINGS:
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On March 25, 2026, at 11:25 am, Licensing Program Analyst (LPA), Angela Nguyen conducted a complaint inspection and met with Licensee, Julie Ramirez regarding the above allegation. LPA discussed the purpose of the inspection and conducted a tour of the facility with the licensee. There were 52 children being supervised by 11 staff members.

Interviews were conducted with the licensee, three staff members, four day care children and a facility roster was obtained. Licensee stated that there are no rodent or other infestations occuring at the center and that she contracts Terminix for monthly inspections and additional services as well as a daily cleaner. During the inspection, LPA observed rodent droppings in classroom #3 in the far left side and sporadically throughout the entire lower cabinet and in classroom #5 in the corners of the lower cabinets by the kitchen with art material and other manipulatives. LPA observed a cot with a cover in classroom #3 with multiple small holes resembling rodent bites. LPA did not observe any droppings or evidence of rodents in the kitchen or where food is stored. Staff interviews indicated that they have observed droppings in the center.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20260320084231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ALPINE COUNTRY DAY SCHOOL
FACILITY NUMBER: 376701605
VISIT DATE: 03/25/2026
NARRATIVE
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Based on LPA's observations, the preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED. One Type B deficiency, California Code of Regulations, Title 22, Division 12, Chapter 1, is being cited on the attached LIC 9099D.

A Notice of Site visit was given to Licensee,Julie Ramirez and must be posted for 30 days. An exit interview was conducted and this report was reviewed with Licensee, Julie Ramirez.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20260320084231
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: ALPINE COUNTRY DAY SCHOOL
FACILITY NUMBER: 376701605
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/25/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/10/2026
Section Cited
CCR
101238(a)(1)
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101238 Buildings and Grounds
(a) The child care center shall be clean, safe, sanitary...to ensure the safety...of children...(1) The Licensee shall take measures to keep the center free of flies, other insects, and rodents.
This requirement was not met as evidenced by:
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Licensee stated that she will have the daily cleaning company that she contracts clean out the effected areas with the droppings. Licensee stated that she will inform her staff to keep an eye out for other areas that may need attention and to keep food items secured in plastic containers to reduce any furture incidents.
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Based on LPA's observations, records review, and interviews, the licensee did not comply with the section cited above as there were rodent feces found in the facility which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Angela Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 03/25/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/25/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3