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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 406216408
Report Date: 03/23/2023
Date Signed: 05/01/2023 10:50:27 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2022 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20221222111357
FACILITY NAME:RAMIREZ FCC AKA SUN COAST KIDSFACILITY NUMBER:
406216408
ADMINISTRATOR:LISBETH RAMIREZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(805) 904-3569
CITY:GROVER BEACHSTATE: CAZIP CODE:
93433
CAPACITY:14CENSUS: 0DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lisbeth RamirezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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9
1. Sexual Abuse
2. Personsal Rights Violation
INVESTIGATION FINDINGS:
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13
 AMENDED 5/1/23 TO INCLUDED ENHANCED CIVIL PEANLTY
On 3/22/23, at 12:30 PM, Licensing Program Analyst (LPA) Elvin Baddley and LPA Giovani Gonzalez made an unannounced inspection to the aforementioned Family Child Care Home (FCCH) in order to deliver the findings and complete the investigation of the above allegations. LPA met Lisbeth Ramirez, Licensee of the FCCH. LPA notes no children are present during the inspection.

The allegation of sexual abuse was fully investigated by CCLD’s Investigation Bureau (IB). The IB investigation included observations, record reviews, interviews of the Licensee, Assistants as well as the parents of child in care (current and formally enrolled in the FCCH) and children in care (current and formally enrolled in the FCCH). Further, a forensic interview of a child in care (C1) was conducted as was the interview of non-resident adult (A1).

IB’s investigation determined the allegation of sexual abuse, specifically A1 carrying C1 to a FCCH
(CONT. LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 17-CC-20221222111357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: RAMIREZ FCC AKA SUN COAST KIDS
FACILITY NUMBER: 406216408
VISIT DATE: 03/23/2023
NARRATIVE
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bedroom excluded from care and laying C1 on a bed while exposed and touched self, is substantiated. As such, C1’s personal right was compromised and infringed upon. Thus, the allegation of a child personal right being violation is also substantiated.

Based on observation, record reviews and interviews, the preponderance of evidence standard has been met, therefore the above allegations are found to be SUBSTANTIATED. California Code of Regulation, (Title 22 Division 12 and 101223(a)(1), is being cited on the attached LIC 9099 D). The substantiated allegations will be accompanied with an Enhanced Civil Penalty HSC 1597.58(a)(f)(1)(a).

A closing interview was conducted with Licensee. Licensee was provided and advised of Appeal Rights (LIC 9058). A copy of this report was reviewed and provided to the Licensee. LPA explained the facility's required plan of correction. Licensee was provided the Acknowledgement of Receipt (LIC 9224). Parents shall receive a copy of 9099, 9099C, and 9099D. Each parent/guardian shall sign and complete an LIC 9224 with copies maintained in each child's file. Every parent enrolling a new child in the facility shall receive a copy of the report and sign a LIC 9224 for the next twelve months. Licensee's signature at the bottom of this report acknowledges Licensee received the reports and understand their rights.

The Notice of Site Visit was also provided to the Licensee as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2022 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20221222111357

FACILITY NAME:RAMIREZ FCC AKA SUN COAST KIDSFACILITY NUMBER:
406216408
ADMINISTRATOR:LISBETH RAMIREZFACILITY TYPE:
810
ADDRESS:1682 MANHATTANAVENUETELEPHONE:
(805) 904-3569
CITY:GROVER BEACHSTATE: CAZIP CODE:
93433
CAPACITY:14CENSUS: 0DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lisbeth RamirezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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1. Provider did not provide a comfortable environment for day care children.
INVESTIGATION FINDINGS:
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On 3/22/23, at 12:30 PM, Licensing Program Analyst (LPA) Elvin Baddley and LPA Giovani Gonzalez made an unannounced inspection to the aforementioned Family Child Care Home (FCCH) in order to deliver the findings and complete the investigation of the above allegation. LPAs met Lisbeth Ramirez, Licensee of the FCCH. LPAs notes no children are present during the inspection.

The investigation included site inspections, record reviews and interviews with the Licensee, parent of children in care (current and formally) as well as children in care (current and formally).

Interviews, document reviews as well as LPA's observations did not corroborate the allegation noted above. Further, the FCCH is orderly, clean and has age appropraite toys and play equipment for children in care.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove
(CONT. LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 03/22/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/22/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 17-CC-20221222111357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: RAMIREZ FCC AKA SUN COAST KIDS
FACILITY NUMBER: 406216408
VISIT DATE: 03/23/2023
NARRATIVE
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the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

A Notice of Site Visit (LIC 9213) and Appeal Rights (LIC 9058) were provided to Licensee. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 8
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2022 and conducted by Evaluator Elvin Baddley
COMPLAINT CONTROL NUMBER: 17-CC-20221222111357

FACILITY NAME:RAMIREZ FCC AKA SUN COAST KIDSFACILITY NUMBER:
406216408
ADMINISTRATOR:LISBETH RAMIREZFACILITY TYPE:
810
ADDRESS:1682 MANHATTANAVENUETELEPHONE:
(805) 904-3569
CITY:GROVER BEACHSTATE: CAZIP CODE:
93433
CAPACITY:14CENSUS: DATE:
03/23/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lisbeth RamirezTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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1.Provider did not provide a substitute who meets the requirements to care and supervise day care children.
INVESTIGATION FINDINGS:
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On 3/22/23, at 12:30 PM, Licensing Program Analyst (LPA) Elvin Baddley and LPA Giovani Gonzalez made an unannounced inspection to the aforementioned Family Child Care Home (FCCH) in order to deliver the findings and complete the investigation of the above allegation. LPAs met Lisbeth Ramirez, Licensee of the FCCH. LPAs notes no children are present during the inspection.

The investigation included site inspections, record reviews and interviews with the Licensee, parent of children in care (current and formally) as well as children in care (current and formally).

A record review revealed A2's Mandated Reporter training certification expired on 11/22/22. A2 was reprted to be the sole staff member at the FCCH during a incident reported in the Complaint recieved by the Department on 12/22/22. As such, the allegation of the Provider not providing a substitute who meets the requirements to care and supervise day care children is true.
(CONT. LIC 9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 5 of 8
Control Number 17-CC-20221222111357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: RAMIREZ FCC AKA SUN COAST KIDS
FACILITY NUMBER: 406216408
VISIT DATE: 03/23/2023
NARRATIVE
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Based on LPAs observation and interviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulation, (Title 22 Division 12 and H&S 1596.8662(b) (1), is being cited on the attached LIC 9099 D).

A closing interview was conducted with the Licensee. Licensee was provided and advised of their right to appeal. LPAs informed Licensee of the need to provide a plan of correction to CCLD as well as the time which the plan of correction needs to be submitted to CCLD.

The Notice of Site Visit was provided to the Licensee as required by H&S Code Section 1596.817. The Notice of Site Visit must remain posted for 30 days or a civil penalty of $100.00 may apply.

SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 6 of 8
Control Number 17-CC-20221222111357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: RAMIREZ FCC AKA SUN COAST KIDS
FACILITY NUMBER: 406216408
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/06/2023
Section Cited
HSC
1596.8662(b)(1)
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On or before March 30, 2018, a person who, on January 1, 2018, is a licensed child care provider, administrator, or employee of a licensed child day care facility shall complete the mandated reporter training... This requirement was not met as evidenced by the following.
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Licensee to provide CCLD an outline of steps to be taken to address staff members maintaining current requirements and qualifications by 4/6/23. Aforementioned to be sent to CCLD via elvin.baddley@dss,ca.gov
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A2's Mandated Reporter Certification expired on 11/22/22. This poses a potential risk to health, safety or personal rights of persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2023
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 17-CC-20221222111357
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: RAMIREZ FCC AKA SUN COAST KIDS
FACILITY NUMBER: 406216408
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/24/2023
Section Cited
CCR
102423(a)(1)
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Each child receiving services from a family child care home shall have certain rights that shall...To be treated with dignity in his/her personal relationship with staff and other persons. This requirement was not met, as evidenced by the following :A1 carried C1 to
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Licensee to provide CCLD an outline of steps to be taken to address supervison in the FCCH as well as instances of personal rights violation to children in care. Aforementioned to be sent to CCLD via elvin.baddley@dss,ca.gov by 3/24/22.
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a bedroom in the FCCH and laid C1 on the bed and prceeded:to touch self. This poses an immediate risk to health, safety or personal rights of persons in care.
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Type A
01/24/2023
Section Cited
HSC
1597.58(a)(f)(1)(a)
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Civil penalties; regulations setting forth appeal procedures for deficiencies (a) In
addition to the suspension, temporary suspension,... the department shall levy a Civil penalty. (f) (1) For a violation that the department determines constitutes physical abuse or resulted in serious injury...
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Immediate Enhanced Civil Penalty Assessment -Sexual Abuse. $2000
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Civil penalty shall be assessed ... (A) One thousand dollars ($1,000) for a small family day care home…This requirement is not met as evidence by A1 taking C1 to a bedroom in the FCCH and exposing gential area to C1.This is an immediate risk to the health and safety of the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Elvin Baddley
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2023
LIC9099 (FAS) - (06/04)
Page: 8 of 8