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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 434400337
Report Date: 09/24/2026
Date Signed: 09/24/2026 04:43:04 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2026 and conducted by Evaluator Jennifer Beehler
COMPLAINT CONTROL NUMBER: 07-CC-20260723140002
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
434400337
ADMINISTRATOR:LEAH KIDGERFACILITY TYPE:
850
ADDRESS:1081 FOXWORTHY AVENUETELEPHONE:
(408) 265-7380
CITY:SAN JOSESTATE: CAZIP CODE:
95118
CAPACITY:96CENSUS: 45DATE:
09/24/2026
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Leah Kidger - DirectorTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Staff spoke inappropriately to children in care
Facility is not kept clean
INVESTIGATION FINDINGS:
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On 09/24/2026, Licensing Program Analysts (LPAs) Jennifer "Jen" Beehler and Jessmin Marie "Jess" Villanueva conducted an unannounced Complaint Investigation. Upon arrival, LPAs were greeted by the Director and provided access to the facility. LPAs provided the reason for the visit, toured the facility and collected the census.

There were 45 preschool children and seven (7) staff (5-Teachers/2-Directors) present which is compliant with ratio and capacity requirements.

LPA Beehler conducted confidential interviews, collected relevant documentation and observed the facility on four (4) separate times during the investigation of these allegations.


---Continued on Page 2---
Unsubstantiated
Estimated Days of Completion: 60
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 07-CC-20260723140002
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 434400337
VISIT DATE: 09/24/2026
NARRATIVE
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Based on the evidence gathered, although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED.

As a result of this investigation, no deficiencies cited. Exit interview conducted with the Director. Report was reviewed and provided to Director Leah Kidger, along with appeal rights.

A NOTICE OF SITE VISIT WAS GIVEN AND MUST REMAIN POSTED FOR 30 DAYS.
SUPERVISORS NAME: Adam Hamer
LICENSING EVALUATOR NAME: Jennifer Beehler
LICENSING EVALUATOR SIGNATURE:

DATE: 09/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2