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13 | Licensing Program Analyst (LPA) Anna Morales conducted a subsequent investigation to deliver the findings of the above allegation. LPA was greeted by Licensee Herlinda Lazo. Also present was one child( 4-5) years of age.
Complainant alleges that, Licensee yells at children in care. LPA obtained information from the interviews that were conducted with the Licensee, staff, parents and other parties involved. LPA, also, reviewed supporting documentation, which included the Facility Roster.
Based on the information obtained, although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violation did or did not occur. Therefore, the allegation is found to be UNSUBSTANTIATED.
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