434417234-6-11-2026-07-CC-SCES-DVT22E-20260708170036

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 434417234
Report Date: 06/11/2026
Date Signed: 06/11/2026 10:20:48 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN JOSE CC RO, 2580 N FIRST STREET, STE. 300
SAN JOSE, CA 95131

This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/03/2026 and conducted by Evaluator Deanna Villagrana

PUBLIC

COMPLAINT CONTROL NUMBER: 07-CC-20260403105435

FACILITY NAME:	ACTION DAY SCHOOLS		FACILITY NUMBER:	434417234
ADMINISTRATOR:	RENEE TORRES		FACILITY TYPE:	860
ADDRESS:	801 HIBISCUS LANE		TELEPHONE:	(408) 244-1968
CITY:	SAN JOSE	STATE: CA	ZIP CODE:	95117
CAPACITY:	339	CENSUS: 27	DATE:	06/11/2026
		UNANNOUNCED	TIME BEGAN:	08:20 AM
MET WITH:	Shirin Malektojar		TIME COMPLETED:	09:40 AM

ALLEGATION(S):

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Staff left child in a soiled diaper resulting in rash

INVESTIGATION FINDINGS:

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On 06/11/2026, Licensing Program Analyst (LPA) Deanna Villagrana met with Assistant Director Shirin Malektojar to deliver findings for the above allegation. LPA explained the nature of the visit. LPA observed 11 infants in room 2 with two teachers and one aide. An additional child arrived during the walk through. LPA observed 15 preschool children with two teachers on the preschool playground.

Based on observation, interviews conducted and pertinent documentation, although the allegation of staff left child in a soiled diaper resulting in rash may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is Unsubstantiated.

No deficiency was cited.

A notice of site visit was given to Shirin Malektojar and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. Appeal rights were provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Susy Cervantes
LICENSING EVALUATOR NAME: Deanna Villagrana
LICENSING EVALUATOR SIGNATURE:	DATE: 06/11/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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