045405176-8-4-2026-13-CC-MAVS-DWQTSR-20260807145931

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 045405176
Report Date: 08/04/2026
Date Signed: 08/04/2026 01:08:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/17/2026 and conducted by Evaluator Erica Laird

PUBLIC

COMPLAINT CONTROL NUMBER: 13-CC-20260617115133

FACILITY NAME:	E CENTER HS PGMS - BOOTH DRIVE		FACILITY NUMBER:	045405176
ADMINISTRATOR:	ROMERO, TALIA		FACILITY TYPE:	850
ADDRESS:	1567 BOOTH DRIVE		TELEPHONE:	(530) 846-0157
CITY:	GRIDLEY	STATE: CA	ZIP CODE:	95948
CAPACITY:	33	CENSUS: 0	DATE:	08/04/2026
		UNANNOUNCED	TIME BEGAN:	12:11 PM
MET WITH:	Jessica Amaya, Director		TIME COMPLETED:	01:25 PM

ALLEGATION(S):

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Lack of supervision resulted in injury to a child

INVESTIGATION FINDINGS:

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On 8/4/26 at 12:11pm, Licensing Program Analyst (LPA) Erica Laird conducted an unannounced complaint inspection to the facility and met with center director, Jessica Amaya. It has been alleged that a lack of supervision resulted in injury to a child.

On 6/22/26 and 8/4/26 LPA Tammy Dutra and Erica Laird interviewed the director Jessica Amaya who stated that she was aware there were concerns brought up regarding a child (C1) sustaining an injury on 5/26/26. Director stated their manager reported the incident to Licensing on 5/27/26. Director stated the classroom was staffed appropriately on this date and that the center notified the parent when the injury occured. Director followed up with parents after the incident. Director stated the staff member closest to C1 did not directly observe the injury. Staff member was within a few feet of C1 helping another child in the circle area. Director believes child injured themself on a wooden doll house. Doll house has been placed in an inaccessible area since the injury occurred. Director stated that C1 is not verbal at school and could not tell staff what caused the injury. Jessica stated staff have not observed C1 being bullied by other children in care.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 13-CC-20260617115133

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CHICO-DAY CARE, 520 COHASSET RD., SUITE 170
CHICO, CA 95926

FACILITY NAME: E CENTER HS PGMS - BOOTH DRIVE	FACILITY NUMBER: 045405176
	VISIT DATE: 08/04/2026

NARRATIVE

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On 6/22/26 and 8/4/26 LPA Tammy Dutra and LPA Laird conducted interviews with two staff (S1-S2). All staff stated they knew about the incident involving C1 hurting their mouth. Both staff stated they did not observe how C1 hurt their mouth. Both staff stated they were in the classroom when the incident occurred and were actively supervising children. S1 stated they were standing close to C1 when the injury occurred but they did not see how C1 hurt their mouth.

Based on interviews, LPA Laird determined there is insufficient evidence at this time to determine if the injury to C1 occurred due to lack of supervision. Although staff were working within ratio and capacity requirements and both staff were in the classroom, neither staff saw how C1 injured their mouth.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, and the findings are unsubstantiated.

Exit interview conducted and report was reviewed with the facility director, Jessica Amaya. Appeal rights were provided.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Megan Aviles
LICENSING EVALUATOR NAME: Erica Laird
LICENSING EVALUATOR SIGNATURE:	DATE: 08/04/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026

LIC9099 (FAS) - (06/04)

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