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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566215633
Report Date: 08/04/2026
Date Signed: 08/04/2026 10:16:01 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/05/2026 and conducted by Evaluator Gigi Reyes
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260605102418
FACILITY NAME:OAK PARK TURNING POINT MONTESSORIFACILITY NUMBER:
566215633
ADMINISTRATOR:MARY GOSSETTFACILITY TYPE:
850
ADDRESS:5450 CHURCHWOOD DRIVETELEPHONE:
(818) 532-7006
CITY:OAK PARKSTATE: CAZIP CODE:
91377
CAPACITY:51CENSUS: 22DATE:
08/04/2026
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Mary GossettTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff does not ensure ratio requirements are followed at all times for children in care
INVESTIGATION FINDINGS:
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On August 4, 2026, at 9:30 AM, Licensing Program Analyst (LPA) Gigi Reyes and Licensing Program Manager (LPM) Maria Mueller conducted an unannounced inspection of the above Child Care Center. LPA and LPM met with the Director Mary Gossett and explained the purpose of the visit, A tour of the facility was conducted, and there were twenty (22) children and five (5) staff members present including the director.

LPA Shane Loftus investigated the allegation that staff did not ensure ratio requirements were followed at all times. The investigation included review of facility records, three follow up inspections including today, and interviews with staff and current and former parents of day care children.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 17-CC-20260605102418
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: OAK PARK TURNING POINT MONTESSORI
FACILITY NUMBER: 566215633
VISIT DATE: 08/04/2026
NARRATIVE
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Eleven (11) parents were interviewed, and none corroborated the allegation. Parents reported positive experiences and consistently observed appropriate staffing during drop off and pick up, typically seeing two staff present with 12 or fewer children. Parents stated they have not observed the facility out of compliance with required ratios.

Interviews with the director and seven staff members also did not corroborate the allegation. Staff consistently reported that required ratios are maintained throughout the day, noted no staffing concerns.

The department conducted three inspections related to this complaint, and in each visit the facility was in compliance with staffing ratio requirements. Director Gossett stated that she relieves the staff during breaks.

Although the allegation may have occurred, there is not a preponderance of evidence to prove or disprove the violation; therefore, the allegation is UNSUBSTANTIATED.

An exit interview was conducted with Director Mary Gossett. Appeal Rights (LIC 9058) and a Notice of Site Visit (LIC 9213) were provided. The Notice of Site Visit must be posted for 30 days or a civil penalty of $100 may apply.
SUPERVISORS NAME: Maria Mueller
LICENSING EVALUATOR NAME: Gigi Reyes
LICENSING EVALUATOR SIGNATURE:

DATE: 08/04/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/04/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2