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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 566217493
Report Date: 09/22/2026
Date Signed: 09/22/2026 01:39:43 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2026 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260622141241
FACILITY NAME:LITTLE BLUE CRECHE, THEFACILITY NUMBER:
566217493
ADMINISTRATOR:WARD, DEBRAFACILITY TYPE:
860
ADDRESS:557 E. THOMPSON BLVD.TELEPHONE:
(805) 225-4980
CITY:VENTURASTATE: CAZIP CODE:
93001
CAPACITY:35CENSUS: 31DATE:
09/22/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Melissa Wilder TIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Qualifications - Unqualified staff provide care and supervision to children
Ratio - Staff are operating out of ratio
INVESTIGATION FINDINGS:
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On September 22, 2026 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the above mentioned Child Care Center to conclude a complaint investigation. LPA met with Melissa Wilder and informed them the purpose of the inspection. At the time of the inspection 31 children were present.

The allegations of Qualifications – Unqualified staff provide care and supervision and Ratio - Staff are operating out of ratio were corroborated. Interviews with staff revealed assistants had been left to care for infants and preschoolers. Further, review of documents provided, there was an instance where 2 assistants were left to care for children without a qualified staff present. LPA notes since there was not a qualified staff present, the CCC was also out of ratio. Additionally staff stated there have been instances where they were out of ratio.

CONTINUED LIC 9099C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 17-CC-20260622141241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117

FACILITY NAME: LITTLE BLUE CRECHE, THE
FACILITY NUMBER: 566217493
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/22/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/29/2026
Section Cited
CCR
101216.2(e)
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101216.2 Teacher Aide Qualifications and Duties

(e) An aide shall work only under the direct supervision of a teacher.
This requirement is not met as evidenced by:
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LPA notes the CCC conducted training in June of 2026.
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Based on interviews conducted, and record review, the facility did not comply with the deficiency cited above which poses an a potential risk to the health, safety and or personal rights of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2026 and conducted by Evaluator Giovani Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 17-CC-20260622141241

FACILITY NAME:LITTLE BLUE CRECHE, THEFACILITY NUMBER:
566217493
ADMINISTRATOR:WARD, DEBRAFACILITY TYPE:
860
ADDRESS:557 E. THOMPSON BLVD.TELEPHONE:
(805) 225-4980
CITY:VENTURASTATE:CAZIP CODE:
93001
CAPACITY:35CENSUS: 31DATE:
09/22/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Melissa Wilder TIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Personal Rights - Staff are not properly supervising children
Personal Rights - Staff handle children in a rough manner
Personal Rights - Staff yell at children
INVESTIGATION FINDINGS:
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On September 22, 2026 Licensing Program Analyst (LPA) Giovani Gonzalez conducted an unannounced inspection at the above mentioned Child Care Center to conclude a complaint investigation. LPA met with Melissa Wilder and informed them the purpose of the inspection. At the time of the inspection x children were present.

The allegation of Personal Rights - Staff are not properly supervising children could not be corroborated. Interviews with staff revealed they keep constant supervision of children by positioning themselves in a way that ensures all children have eyes on them. Additionally, staff stated if children are displaying difficult behaviors they intervene, redirect them/and or talk to the children.

The allegation of Personal Rights - Staff handle children in a rough manner could not be corroborated. Interviews with staff revealed they have not observed other staff handle children in a rough manner. Additionally, staff interviewed stated they have not handled any children in a rough manner.
CONTINED LIC 9099C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 17-CC-20260622141241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LITTLE BLUE CRECHE, THE
FACILITY NUMBER: 566217493
VISIT DATE: 09/22/2026
NARRATIVE
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The allegation of Personal Rights - Staff yell at children could not be corroborated. Interviews with staff revealed they have not observed other staff yell at children. Staff interviewed stated they have not yelled at children.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Report was reviewed with owner, Melissa Wilder. Notice of site visit and appeal rights were given.

SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 17-CC-20260622141241
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CENTRAL COAST-CHILD, 6500 HOLLISTER AVE., SUITE 200
GOLETA, CA 93117
FACILITY NAME: LITTLE BLUE CRECHE, THE
FACILITY NUMBER: 566217493
VISIT DATE: 09/22/2026
NARRATIVE
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Based on LPAs , interviews which were conducted, documents gathered and/or record review(s), the preponderance of evidence standard has been met, therefore the above allegations are found SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 or Health and Safety Code, are being cited on the attached LIC 9099D.

Report was reviewed with owner, Melissa Wilder. Notice of site visit and appeal rights were given.
SUPERVISORS NAME: Ana Tolentino
LICENSING EVALUATOR NAME: Giovani Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/22/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5