073408886-8-26-2026-02-CC-WNOA-DXH6M8-20260831205529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 073408886
Report Date: 08/26/2026
Date Signed: 08/26/2026 10:08:18 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
OAKLAND CC RO, 1515 CLAY STREET, SUITE 1102
OAKLAND, CA 94612

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/02/2026 and conducted by Evaluator Morgan Pringle

PUBLIC

COMPLAINT CONTROL NUMBER: 02-CC-20260602115207

FACILITY NAME:	CRAWLERS 2 SCHOLARS-WALNUT CREEK		FACILITY NUMBER:	073408886
ADMINISTRATOR:	ITALIA, SARENA B.		FACILITY TYPE:	850
ADDRESS:	1338 LAS JUNTAS WAY		TELEPHONE:	(925) 943-6199
CITY:	WALNUT CREEK	STATE: CA	ZIP CODE:	94597
CAPACITY:	62	CENSUS: 19	DATE:	08/26/2026
		UNANNOUNCED	TIME BEGAN:	09:19 AM
MET WITH:	Katy Hamilton		TIME COMPLETED:	10:08 AM

ALLEGATION(S):

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9

Staff yell at children
Staff threaten children

INVESTIGATION FINDINGS:

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On 8/26/2026 at 9:19am Licensing Program Analyst (LPA) Morgan Pringle met with facility Director Katy Hamilton for a complaint that was received for the allegations listed above. Present during the visit were nineteen (19) preschool age children and four (4) additional staff. The preschool operates in three (3) rooms, Dolphins, Giraffes and Bears. The facility operates from 7:00am - 6:00pm, Monday - Friday and holds a license for infants as well (073408885).

During the investigation documents were collected and interviews and observations were conducted. Due to conflicting information received during the complaint investigation LPA determined although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the allegations are UNSUBSTANTIATED.

A notice of site visit was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with director Katy Hamilton.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Jason Jang
LICENSING EVALUATOR NAME: Morgan Pringle
LICENSING EVALUATOR SIGNATURE:	DATE: 08/26/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/26/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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