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License activeChild-care center

Primrose School Of Pleasanton

7110 Koll Center Parkway, Pleasanton, CA 94566 · Alameda County (925) 600-7745 License #13421388
22
inspections on file
12
recorded violations
3
health & safety class
Sep 2, 2026
last inspection

Inspection history

Source: California Department of Social Services, Community Care Licensing Division
Inspection history for Primrose School Of Pleasanton
DateKindOutcome as recordedViolationsOfficial record
Sep 2, 2026ComplaintUnsubstantiated0Official report · PDF
Apr 3, 2025ComplaintSubstantiated: Personal Rights - Child obtained multiple injuries while in care · 1 deficiency cited1Official report · PDF
Mar 12, 2025InspectionNo deficiencies cited0Official report · PDF
Oct 15, 2024ComplaintSubstantiated: Personal Rights - Staff member hit child during nap time · 1 deficiency cited1Official report · PDF
Aug 26, 2024Case Management: OtherNo deficiencies cited0Official report · PDF
Aug 26, 2024Case Management: OtherNo deficiencies cited0Official report · PDF
Mar 18, 2024ComplaintSubstantiated: Food Services - Staff do not provide adequate food service · 1 deficiency cited1Official report · PDF
Mar 18, 2024ComplaintUnsubstantiated0Official report · PDF
Mar 18, 2024Case Management: OtherNo deficiencies cited0Official report · PDF
Feb 12, 2024InspectionNo deficiencies cited0Official report · PDF
Nov 3, 2023Case Management: OtherNo deficiencies cited0Official report · PDF
Sep 6, 2023ComplaintSubstantiated: Neglect/Lack of Supervision - Child left the classroom unattended · 1 deficiency cited1Official report · PDF
Jul 14, 2023ComplaintSubstantiated: Ratio- Day Care staff are operating out of ratio0Official report · PDF
Jun 15, 2023ComplaintUnsubstantiated0Official report · PDF
Jun 7, 2023ComplaintSubstantiated: Personal Rights - Staff hit day care children · 1 deficiency cited1Official report · PDF
Jun 7, 2023Case Management: Other1 Type A · 1 Type B deficiencies cited2Official report · PDF
May 24, 2023ComplaintSubstantiated: Qualifications - Unqualified adults(s) care for day care children · 1 deficiency cited1Official report · PDF
May 24, 2023Case Management: Deficiencies1 Type A · 1 Type B deficiencies cited2Official report · PDF
May 12, 2023Case Management: OtherNo deficiencies cited0Official report · PDF
May 12, 2023Case Management: Other2 Type B deficiencies cited2Official report · PDF
Dec 14, 2022InspectionNo deficiencies cited0Official report · PDF
Mar 2, 2022InspectionNo deficiencies cited0Official report · PDF

Violations

Text reproduced verbatim · California Department of Social Services, Community Care Licensing Division
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Apr 3, 2025Complaint · 1 deficiency citedOfficial report
StandardState weight: Type B
CCR 101223(a)(2) — The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable…

“Based on interviews and record review, the facility failed to prevent numerous biting incidents, which is an immediate health and safety or personal rights risk to children in care.”

Corrective action plan due Apr 15, 2025
Oct 15, 2024Complaint · 1 deficiency citedOfficial report
StandardState weight: Type B
CCR 101223(a)(3) — Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or…

“Based on interviews and record review the facility stated that there was an incident occurred on 08/26/2024 where teacher/staff acknowledged that teacher "patted on the bottom a child a bit too hard" which poses a potential risk to the health and safety to children in care.”

Corrective action plan due Nov 15, 2024
Mar 18, 2024Complaint · 1 deficiency citedOfficial report
StandardState weight: Type B
CCR 101227(a)(1)(1) — Food Services 101227(a)(1)(1) In child care centers providing meals to children, the following shall apply:

“interview/observation: Children have not been served during morning breakfast/snack two variety items from at least two (2) food groups, the minimum quantity has not been provided. This poses a potential health risk to the Health and Safety to children in care.”

Corrective action plan due Apr 18, 2024
Sep 6, 2023Complaint · 1 deficiency citedOfficial report
StandardState weight: Type B
CCR 101212(d) — (d) Reporting Requirements -Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1)…

“Director did not contact DSS via telephone to report incident that occured. This poses a potential safety & health risk to children in care.”

Corrective action plan due Sep 6, 2023
Jun 7, 2023Complaint · 1 deficiency citedOfficial report
Health & safetyState weight: Type A
CCR 101223(a)(3) — (a) (3)Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights(3)To be free from corporal or…

“Staff inappropriately handled a child while in care. This poses a potential risk to the health and safety of the children in care.”

Corrective action plan due Jun 16, 2023
Jun 7, 2023Case Management: Other · 2 deficiencies citedOfficial report
Health & safetyState weight: Type A
CCR 101170(e)(1) — - Criminal Record Clearance:

“LPAs observed a former staff did not have eligible clearance which is an immediate health, safety, and personal rights risk to children in care.”

Corrective action plan due Jun 7, 2023
StandardState weight: Type B
CCR 101212(d)(1)(c) — Events reported shall include the following:

“LPAs was informed by director that an incident was not report to child's parent(s) and Department of Social Services, which is an immediate health, safety, and personal rights risk to children in care.”

Corrective action plan due Jun 16, 2023
May 24, 2023Complaint · 1 deficiency citedOfficial report
StandardState weight: Type B
CCR 101217(D) — All personnel records shall be maintained at the child care center and shall be available to the licensing agency for review.

“SIx (6) staff files were not available for LPA to review. This poses a potential risk to the health and safety of the children in care.”

Corrective action plan due May 31, 2023
May 24, 2023Case Management: Deficiencies · 2 deficiencies citedOfficial report
StandardState weight: Type B
CCR 101216.2(e) — Teacher Aide Qualifications & Duties:

“LPAs observed two aides to be in a classroom of preschool children without the direct supervision of a fully qualified teacher which poses a potential risk to the health, safety, and personal rights to children in care.”

Corrective action plan due May 31, 2023
Health & safetyState weight: Type A
CCR 101170(e)(1) — - Criminal Record Clearance:

“LPAs observed one staff present to have no eligible clearance which is an immediate health, safety, and personal rights risk to children in care.”

Corrective action plan due May 24, 2023
May 12, 2023Case Management: Other · 2 deficiencies citedOfficial report
StandardState weight: Type B
CCR 101216(g)(1) — (g) All personnel...shall be in good health...(1)...

“staff did not have a Health Screening Report on file, were missing proof of tuberculosis test. This poses a potential risk to the health and safety of the children in care.”

Corrective action plan due May 26, 2023
StandardState weight: Type B
CCR 1596.7995(g)(1) — (a)(1) Commencing September 1, 2016, a person shall not be employed or volunteer at a day care center if he or she has not been immunized…

“Staff is missing immunization record for MMR and TB. This poses a potential risk to the health and safety of the children in care.”

Corrective action plan due May 26, 2023

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