daycarefile
License activeFamily day-care home

Latoya Jackson

9 Elks Trl, New Castle, DE 19720 · New Castle County (302) 723-8213 License #1111987
16
inspections on file
67
recorded violations
—
severity not classified by the state
Oct 14, 2026
last inspection

Inspection history

Source: Delaware Office of Child Care Licensing

Records held from Sep 27, 2021 onward. Earlier visits may exist in the agency’s own files.

Delaware publishes only visits where a regulation was cited, plus complaint investigations. Visits that found no violations do not appear in the state's data, so a gap between dates here does not mean the program went uninspected. Delaware does not publish a severity weight for its citations.

Inspection history for Latoya Jackson
DateKindOutcome as recordedViolationsOfficial record
Oct 14, 2026Unannounced Full Compliance Review10 regulations cited10Agency record
Aug 3, 2026Enforcement Visit1 regulation cited1Agency record
Jun 10, 2026OCCL Standards ComplaintSubstantiated1Agency record
Oct 3, 2025Unannounced Full Compliance Review13 regulations cited13Agency record
Dec 9, 2024Unannounced2 regulations cited2Agency record
Oct 21, 2024Unannounced Full Compliance Review12 regulations cited12Agency record
Jun 14, 2024OCCL Standards ComplaintNo Evidence to Substantiate0Agency record
Feb 29, 2024Enforcement Visit1 regulation cited1Agency record
Feb 7, 2024Unannounced Full Compliance Review5 regulations cited5Agency record
Jan 17, 2024Enforcement Visit1 regulation cited1Agency record
Oct 9, 2023Unannounced Full Compliance Review11 regulations cited11Agency record
Aug 14, 2023Announced Full Compliance Review3 regulations cited3Agency record
Aug 9, 2023OCCL Standards ComplaintNo Evidence to Substantiate0Agency record
Jul 12, 2023OCCL Standards ComplaintSubstantiated1Agency record
Feb 20, 2023OCCL Standards ComplaintSubstantiated1Agency record
Oct 28, 2022Unannounced Full Compliance Review5 regulations cited5Agency record

Violations

Text reproduced verbatim · Delaware Office of Child Care Licensing
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Oct 14, 2026Unannounced Full Compliance Review · 10 deficiencies cited
Not classified
21P — Parents Right to Know Act

“Ensure the Parent Right to Know log is completed and current. -Send updated Parent Right to Know log.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
22P — Children's Files

“Ensure children files are complete. -Health Appraisal with immunizations for Child #7, 9,10,11,12,14, and 15. -Blood Lead Screening results for Child #7, 9, 10, 11, 12, 13, 14, and 15. -Signed permissions for Child #10, 11, and 12.”

Corrective action plan due Jan 13, 2026 · Status as recorded: Completed
Not classified
24P — Daily Attendance of Children

“Ensure children's attendance is complete and with actual arrival and departure times. -Send one week of attendance to be reviewed.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
37P — Sanitation

“Ensure potty chair is disinfected after each use.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
40P — Diapering and Soiled Clothing

“Ensure diaper changing mat is non-absorbent. -Replace torn diaper changing mat.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
42P — Administration of Medication

“Ensure all medication is out of reach out children. -Review regulation #42 and send signed acknowledgement.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
47P — Field Trips and Outings

“Ensure field rips have complete permission for each child. -Review regulation #47 and send signed acknowledgement.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
48P — Pets

“Ensure pets vaccinations are on current and on file. -Send updated vaccinations for the pets.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
57P — Capacity

“Ensure capacity is followed at all times. -Ten children were present at time of arrival.”

Corrective action plan due Nov 13, 2026 · Status as recorded: Completed
Not classified
8P — License Renewal

“Ensure the application is completed and submitted.”

Corrective action plan due Oct 31, 2026 · Status as recorded: Completed
Aug 3, 2026Enforcement Visit · 1 deficiency cited
Not classified
38P — Hand Washing

“Ensure paper towels are available in the bathroom. -Corrected at visit”

Corrected Aug 3, 2026 · Status as recorded: Completed
Jun 10, 2026OCCL Standards Complaint · 1 deficiency cited
Not classified
Substantiated complaint

“The Office of Child Care Licensing (OCCL) received a complaint on May 26, 2026, regarding concerns of operating over licensed capacity, not using positive behavior supports, children walking to and from the bus without permission/lack of supervision, not following proper diapering procedures, insufficient toys being available and toys being in disrepair, lack of cleanliness and sanitation, and rodent infestation. An investigation was conducted beginning May 27, 2026, and ending on June 2, 2026. This complaint is substantiated for operating over licensed capacity based on observations on June 2, 2026. Nine children were present, with only one school-age child in care. This complaint is substantiated for not using positive behavior supports; while all persons interviewed denied having children hold their hands in the air as a disciplinary measure, Provider #1 noted there s not much re-direction with the children as they are toddlers, and all persons interviewed noted time-out or standing in a corner as a regular means of discipline. This complaint is substantiated for not following proper diaper changing procedures based on observations and interviews. Substitute #1 stated they have changed a child on their lap and observations of a diaper change showed that sanitation and handwashing procedures were not followed, and the diaper was not disposed of in a foot-activated trash can. This complaint is substantiated for lack of cleanliness and sanitation. Although Provider #1 noted all materials are cleaned and sanitized as required, LS #1 and Licensing Supervisor #1 observed two heavily stained pack-and-plays in disrepair. There is no evidence to substantiate this complaint for children walking to and from school bus based on observations and interviews conducted. Provider #1 and Substitute #2 stated children are not unsupervised when walking to and from the school bus. LS #1 and Licensing Supervisor #1 observed children walking to the bus stop and were accompan ied during each on site visit. There is no evidence to substantiate this complaint for insufficient toys in child care spaces based on observations. The family child care home has sufficient toys for DELACARE Regulation requirements for the children present at the time of the visit. There is no evidence to substantiate for rodent infestation based on interviews conducted. Provider #1 stated there have been no rodents inside the family child care home. Multiple additional concerns were noted during the visit. Adult #1 was unsupervised and transporting school-age children to school without a completed comprehensive background check and without written approval for this arrangement from any of the parents of children in care. No attendance records were available for children or substitutes during both visits during this investigation. Multiple children's files were either unavailable or incomplete. The posted fire drill log had not been updated since February 2026. Multiple hazards were accessible to children during this investigation. In the kitchen, cleaning chemicals were on the floor, a broken drawer was sitting at child level with knives in it, a cabinet was broken, and there was injectable medication unsecured in the refrigerator. Upon arrival at the home, a diffuser was running in the child care space. A foot operated trash can in the bathroom was observed with a soiled diaper and no liner. Substitute #1 was noted to be regularly used in non-emergency situations and was present at both of these visits without being approved through OCCL as a non-emergency substitute. An updated infant feeding schedule was not available for Child #1; the last one completed was from February 2026.”

Correction date not recorded
Oct 3, 2025Unannounced Full Compliance Review · 13 deficiencies cited
Not classified
21P — Parents Right to Know Act

“Ensure the Parent Right to Know log is completed. -Send completed PRTK log to OCCL.”

Corrected Nov 18, 2025 · Status as recorded: Completed
Not classified
22P — Children's Files

“Ensure children's files are completed: -Date of enrollment, hours attending, and days attending for Child #4, #5, #6, #11, #13. -Emergency cards for Child #4, #5, #6, #7, #8, #11. -Updated health appraisal for Child #6, #7, #8, #11. -Updated immunizations for Child #11. -Blood lead screening results for Child 39, #10, and #11. -Parent right to know for Child #4, #13. -Screentime permission for Child #1, #6, #7, #8, #11, #13. -Transportation and emergency medication permission for Child #4, #6, #7, #8.”

Corrected Dec 17, 2025 · Status as recorded: Completed
Not classified
29P — Indoor Space

“Ensure there are no air fresheners or plug-in air fresheners within the child care spaces. -CAV Ensure walls are in good repair and cleanable. Repair spots on the green wall. Ensure hazards are out of reach of children. Remove all cleaners and hazards from the closet where children have access to them.”

Corrected Nov 18, 2025 · Status as recorded: Completed
Not classified
30P — Fire Safety

“Ensure the fire extinguisher is tagged and mounted. Ensure the monthly fire drill is completed. The posted fire drill was in June. -Send OCCL October's fire drill.”

Corrected Nov 18, 2025 · Status as recorded: Completed
Not classified
31P — Kitchen and Food Preparation

“Ensure there is a thermometer in the refrigerator.”

Corrected Oct 29, 2025 · Status as recorded: Completed
Not classified
35P — Sleeping Accommodations and Safe Sleep Environments

“Ensure the crib meets the regulatory requirements. Replace the bassinet with a Pack-and-Play or crib.”

Corrected Oct 29, 2025 · Status as recorded: Completed
Not classified
36P — Equipment

“Ensure there is a highchair or infant-appropriate chair for the infant enrolled in the program.”

Corrected Oct 29, 2025 · Status as recorded: Completed
Not classified
45P — Emergency Planning

“Ensure there is emergency water for a shelter in place.”

Corrected Oct 29, 2025 · Status as recorded: Completed
Not classified
46P — Transportation

“Ensure transportation has a completed first aid kit. Send a picture of the completed first aid kit to OCCL. Send OCCL updated car insurance.”

Corrected Dec 17, 2025 · Status as recorded: Completed
Not classified
48P — Pets

“Ensure the pet is vaccinated.”

Corrected Oct 29, 2025 · Status as recorded: Completed
Not classified
50P — Meals and Snacks

“Ensure menu is completed and posted.”

Corrected Nov 18, 2025 · Status as recorded: Completed
Not classified
51P — Feeding of Infants

“Ensure infant feeding schedule is completed and updated monthly. -Send updated infant feeding for Child #4.”

Corrected Nov 18, 2025 · Status as recorded: Completed
Not classified
8P — License Renewal

“Ensure the application is completed and submitted 60 days prior to expiration.”

Corrected Oct 27, 2025 · Status as recorded: Completed
Dec 9, 2024Unannounced · 2 deficiencies cited
Not classified
22P — Children's Files

“Ensure children's files are complete. Child #1 needs permissions and an emergency card. Child #1 and #5 needs an updated health appraisal with immunizations and blood lead screening results. Child #3, #4, #6, #7, and #8 need a completed file. (No file on site)”

Corrected Jan 30, 2025 · Status as recorded: Completed
Not classified
38P — Hand Washing

“Ensure the bathroom has soap and toilet paper available.”

Corrected Jan 27, 2025 · Status as recorded: Completed
Oct 21, 2024Unannounced Full Compliance Review · 12 deficiencies cited
Not classified
13P — General Requirements

“Ensure anyone in the home has been fingerprinted and determined eligible before being present with children. Person #1 was in the home helping care for children without being fingerprinted or determined eligible. Person #1 left the home child care.”

Corrected Oct 21, 2024 · Status as recorded: Completed
Not classified
21P — Parents Right to Know Act

“Ensure parent right-to-know log is completed annually.”

Corrected Nov 14, 2024 · Status as recorded: Completed
Not classified
22P — Children's Files

“Ensure children's files are completed. No files were available for Child #10 and Child #11. -Send the entire file for both children.- Health appraisal needed for Child #5, #6, #7, #8, and #9. Immunizations for Child # #5, #7, and #8. Blood lead screening results for Child #2, #5, #6, #7, #8, and #9. Updated monthly feeding schedule for Child #3.”

Corrected Nov 22, 2024 · Status as recorded: Completed
Not classified
24P — Daily Attendance of Children

“Ensure children's attendance records include exact arrival time and ensure all children are signed in. One child could not be signed in because no profile was made. One child was not signed but corrected at the visit.”

Corrected Nov 22, 2024 · Status as recorded: Completed
Not classified
27P — Hazardous Materials

“Ensure radon testing is completed every five years. -Radon results have expired”

Corrected Dec 6, 2024 · Status as recorded: Completed
Not classified
30P — Fire Safety

“Ensure monthly fire prevention inspection is documented and posted.”

Corrected Nov 4, 2024 · Status as recorded: Completed
Not classified
35P — Sleeping Accommodations and Safe Sleep Environments

“Infants can not have blankets in pack in play. One child was in the pack and play with a blanket. The blanket was removed at the visit.”

Corrected Oct 21, 2024 · Status as recorded: Completed
Not classified
38P — Hand Washing

“Ensure children and providers are washing hands when required. No child washed their hands before or after meals.”

Corrected Nov 18, 2024 · Status as recorded: Completed
Not classified
44P — First Aid Kit

“Ensure first aid kit is complete. No safety pins in the first aid kit.”

Corrected Nov 4, 2024 · Status as recorded: Completed
Not classified
48P — Pets

“Ensure rabies vaccinations are on file. Send rabies vaccination record for Bruno.”

Corrected Nov 18, 2024 · Status as recorded: Completed
Not classified
51P — Feeding of Infants

“Ensure Infants are held or in appropriate chair to have a bottle. One child was having a bottle in a pack-and-play.”

Corrected Oct 21, 2024 · Status as recorded: Completed
Not classified
52P — Activities and Interactions

“Ensure children have outdoor play daily.”

Corrected Nov 18, 2024 · Status as recorded: Completed
Feb 29, 2024Enforcement Visit · 1 deficiency cited
Not classified
13P — General Requirements

“A licensee who is working as a staff member shall have no other job during childcare hours.”

Corrected Apr 26, 2024 · Status as recorded: Completed
Feb 7, 2024Unannounced Full Compliance Review · 5 deficiencies cited
Not classified
22P — Children's Files

“Ensure children files are complete. Child #2 needs health appraisal with immunizations and blood lead screen results. Child #4 needs health appraisal with immunizations. Child #10 needs date of enrollment, hours attending, health appraisal with blood lead screening results, parent right to know, screen time, and transportation.”

Corrected Mar 5, 2024 · Status as recorded: Completed
Not classified
29P — Indoor Space

“Ensure all surfaces are clean and have no water damage.”

Corrected Feb 27, 2024 · Status as recorded: Completed
Not classified
31P — Kitchen and Food Preparation

“Ensure there are thermometers in both refrigerator and freezer.”

Corrected Feb 9, 2024 · Status as recorded: Completed
Not classified
35P — Sleeping Accommodations and Safe Sleep Environments

“Ensure cots are labeled.”

Corrected Feb 9, 2024 · Status as recorded: Completed
Not classified
50P — Meals and Snacks

“Ensure menu is posted.”

Corrected Feb 9, 2024 · Status as recorded: Completed
Jan 17, 2024Enforcement Visit · 1 deficiency cited
Not classified
35P — Sleeping Accommodations and Safe Sleep Environments

“Ensure children have top and bottom coverings while resting.”

Corrected Feb 29, 2024 · Status as recorded: Completed
Oct 9, 2023Unannounced Full Compliance Review · 11 deficiencies cited
Not classified
13P — General Requirements

“Ensure household member have been determined eligible.”

Corrected Dec 27, 2023 · Status as recorded: Completed
Not classified
15P — Use of a Substitute

“Ensure the emergency substitute has an updated health appraisal.”

Corrected Oct 31, 2023 · Status as recorded: Completed
Not classified
21P — Parents Right to Know Act

“Ensure parent right-to-know log is completed and updated.”

Corrected Jan 22, 2024 · Status as recorded: Completed
Not classified
22P — Children's Files

“Ensure child files are completed. -Health appraisal with immunizations and blood lead screening results for Child # 4,10,12, and 13. Child #6 needs parent right to know, screen permission, and transportation permission.”

Corrected Jan 22, 2024 · Status as recorded: Completed
Not classified
29P — Indoor Space

“Ensure trash can in kitchen need to be cover.”

Corrected Jan 22, 2024 · Status as recorded: Completed
Not classified
30P — Fire Safety

“Ensure monthly fire drill are completed.”

Corrected Dec 15, 2023 · Status as recorded: Completed
Not classified
40P — Diapering and Soiled Clothing

“Ensure there is a foot-activated trash can in diaper changing area.”

Corrected Jan 22, 2024 · Status as recorded: Completed
Not classified
44P — First Aid Kit

“Ensure there is a complete first aid kit in the car.”

Corrected Jan 22, 2024 · Status as recorded: Completed
Not classified
46P — Transportation

“Ensure there is a fire extinguisher in car.”

Corrected Jan 17, 2024 · Status as recorded: Completed
Not classified
56P — Training

“Ensure CPR and First Aid are completed an updated. Send copy to OCCL.”

Corrected Jan 3, 2024 · Status as recorded: Completed
Not classified
8P — License Renewal

“Ensure application is completed 60 days prior to license expiration.”

Corrected Nov 9, 2023 · Status as recorded: Completed
Aug 14, 2023Announced Full Compliance Review · 3 deficiencies cited
Not classified
15P — Use of a Substitute

“Ensure substitute information is posted on parent board- Corrected at visit. Ensure substitutes have health appraisal with TB. Ensure the health and safety training is completed by substitutes.”

Corrected Oct 1, 2023 · Status as recorded: Completed
Not classified
22P — Children's Files

“Ensure children's files are completed. mat permission for Child # 1,2, and 7. Health appraisal with immunizations and blood lead screening results for Child #8.”

Corrected Oct 1, 2023 · Status as recorded: Completed
Not classified
44P — First Aid Kit

“Ensure the Frist Aid kit is completed. Roll gauze and safety pins are needed in the first aid kit.”

Corrected Aug 14, 2023 · Status as recorded: Completed
Jul 12, 2023OCCL Standards Complaint · 1 deficiency cited
Not classified
Substantiated complaint

“On June 23, 2023, the Office of Child Care Licensing (OCCL) received a complaint regarding the family child care home being overcapacity, meals and snacks not having all required components, lack of materials, and the licensee not being present as required. An investigation was conducted on June 23, 2023. This complaint is substantiated for the family child care being overcapacity, meals and snacks not having all the required components, and lack of materials. Upon the licensing specialist s arrival, 16 children were present in the family child care home, which has a capacity of nine children. The menu observed did not contain all the required components for meals and snacks. The licensing specialist did not observe enough materials available for all the children to use. There was no evidence to substantiate the allegation that the licensee is not present and providing child care at all times except during the limited use of a substitute. Two of the people serving as substitutes stated it is not typical for the licensee to not be present at the family child care home. However, the information provided does not support what the licensing specialist has observed since October 2022. The licensee was not present when the licensing specialist arrived for the last three unannounced facility visits. Additional concerns noted were the licensee did not notify OCCL that she was using three additional people as substitutes; one of the people serving as a substitute has not been fingerprinted for the family child care home; there was no attendance documentation for the three people serving as substitutes; there was no smoke alarm present on the child care level of the home; and 12 children present did not have files.”

Correction date not recorded
Feb 20, 2023OCCL Standards Complaint · 1 deficiency cited
Not classified
Substantiated complaint

“The Office of Child Care Licensing (OCCL) received a complaint on January 19, 2023, regarding a minor being responsible for child care duties, requirements regarding the use of a substitute not being followed, lack of supervision, the licensee not notifying OCCL of a change in substitute, and exceeding licensed capacity. An investigation was begun on January 20, 2023, and concluded on February 9, 2023. This complaint is substantiated for lack of supervision, not following requirements regarding the use of a substitute, not notifying OCCL of a change in substitute, and for exceeding capacity, based on observations at the time of the visit and information provided by a representative of Purchase of Care (POC). There is no evidence to substantiate the complaint for a minor being responsible for child care duties because both people present were over the age of 18. Additional concerns noted during the investigation were: two persons were present at the family child care home caring for children in the absence of the provider who had not been fingerprinted for the facility or received an eligibility or provisional eligibility notification, two children were observed sleeping on the couch, one infant was sleeping in an infant rocking chair, and four children were on cots with no bottom cover; two children who were present did not have the required child files.”

Correction date not recorded
Oct 28, 2022Unannounced Full Compliance Review · 5 deficiencies cited
Not classified
22P — Children's Files

“Children files must be completed: A updated health appraisal with immunizations needed for Child # 1, 2, 3, and 5,6. Lead lab screen results are needed for child #5.”

Corrected Jan 25, 2023 · Status as recorded: Completed
Not classified
29P — Indoor Space

“Ensure electrical inspection is completed every 3 years.”

Corrected Jan 17, 2023 · Status as recorded: Completed
Not classified
30P — Fire Safety

“Ensure monthly fire prevention is documented and posted.”

Corrected Jan 17, 2023 · Status as recorded: Completed
Not classified
44P — First Aid Kit

“Ensure First Aid Kit is completed. First Aid is missing roller gauze.”

Corrected Jan 17, 2023 · Status as recorded: Completed
Not classified
8P — License Renewal

“Ensure application is completed within 60 days of license expiration and Delaware business license.”

Corrected Nov 30, 2022 · Status as recorded: Completed

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