Celebree School Of Pike Creek Dba The Bsl Group, Llc.

“The Office of Child Care Licensing (OCCL) received a complaint on April 13, 2026, regarding allegations of incorrect staff-to-child ratio, lack of supervision, inappropriate behavior supports, and failing to wash hands after diapering and before handling food. An investigation was conducted on April 20, 2026. This complaint is substantiated for incorrect staff-to-child ratios based on attendance records reviewed. Attendance records reviewed documented classrooms were not in correct staff-to-child ratio for short periods of time on two dates between April 13 and April 17, 2026. There is no evidence to substantiate this complaint for lack of supervision based on staff interviews and classroom observations. Staff #1 stated they intervene when needed in the classroom and all classrooms observed showed staff members intervening when needed and engaging appropriately with children. There is no evidence to substantiate this complaint for failure to use positive behavior supports based on staff interviews. While four staff members interviewed stated they have observed a staff member yelling aggressively at children, the Administrator and seven other staff members denied such an action. There is no evidence to substantiate this complaint for staff failing to wash hands after diapering and before handling food based on staff interviews. All staff interviewed stated they have not observed any staff member not washing their hands after diaper changes and before handling food. All staff members interviewed denied not washing their hands after diaper changes and before handling food. An additional concern noted was attendance records reviewed documented both children and staff were not signed out of classrooms accurately.”

“On January 9, 2026, the Office of Child Care Licensing (OCCL) received three complaints regarding staff-to-child ratios and improper combining of age groups, unqualified staff, failure to implement developmentally appropriate goals, failure to have and follow lesson plans, failure to provide accommodations for children with special needs, attendance records being altered, and staff being directed to not be truthful with OCCL. An investigation was conducted on January 20, 2026. Based on observations, interviews, and a review of documentation, this complaint is substantiated for failing to provide accommodations for children with special needs by ensuring a child s file information is available to staff members responsible for a particular child on a need-to-know basis including, if applicable, a statement of the child s medical, developmental, or educational special needs including, but not limited to: copies of an IEP, IFSP, and Section 504 plan in order to ensure staff members are able to consult with a child s parent or guardian and professionals, if necessary, to design effective positive behavioral supports or to make reasonable accommodations to comply with provisions in an Individualized Family Service Plan (IFSP) or Individualized Education Program (IEP) and to adapt behavior supports or other practices for a child who has a special need or disability. Two staff members stated classroom staff are not provided with documentation to support the needs of these children. LS #1 reviewed IEPs or IFSPs in two children s files. Based on observations, interviews, and a review of documentation there is no evidence to substantiate this complaint for incorrect staff-to-child ratios, improper combining of age groups, unqualified staff, failure to have and follow lesson plans, failure to implement developmentally appropriate goals, or staff being directed to be untruthful with OCCL. Based on observations, interviews and a review of documentation, there is no evidence to substantiate this complaint for attendance records being altered. Although one staff member stated they have been asked to alter the attendance records, eight staff members and Owner #2 all stated staff have not been instructed to alter attendance records.”

“Ensure staff files are complete. Orientation needed for Staff #2, #5, #7, #8, #9, #10, #13, #14, #15, #16. OCCL 7-hour training needed for Staff #2, #5, #10, #14, #15, #16. Application/data sheet needed for Staff #5, #10, #15, #16. Job description needed for Staff #2, #5, #8, #9, #10, #11, #14, #15, #16. References needed for Staff #2, #5, #8, #9, #10, #13, #14, #15, #16. Declaration/drug and alcohol statement needed for Staff #5, #10, #11, #15, #16. Adult abuse check needed for Staff #2, #5, #8, #9, #10, #11, #13, #14, #15, #16. Health appraisal with TB needed for Staff #2, #14, #15. Release of employemnt needed for Staff #5, #8, #10, #11, #15, #16. Service letters needed for Staff #5, #10, #11, #15, #16. Professional delopment plan needed for Staff #1, #2, #3, #4, #5, #6, #9, #12, #15. Review of safe sleep needed for Staff #3, #17. Review of abuse & neglect needed for Staff #3, #17. CPR/FA needed for Staff #2, #14, #15. Training hours needed for Staff #6, #7, #8, #14, #15”

“Ensure Children's files are complete. Health appraisal needed for Child #3, #13. Immunizations needed for Child #3, #13. Blood lead screening needed for Child #1, #5.”

“Ensure developmental plans are updated in all classrooms.”

“Ensure sleeping accomidations are followed. Ensure infant sheets are tight fitting in cribs, A & B both have loose sheets. Ensure cots lists are updated/labeled; Infant C, Preschool 4.”

“Ensure soap & water and sanitizing solution is available. Toddler B needs both.”

“Ensure MAR forms are complete in all classrooms: Infant A, Toddler A, Infant C, Toddler B, Preschool 2A.”

“Ensure infant feeding schedules are updated; Infant B.”

“Ensure lesson plans are available/posted in all classrooms.”

“On July 18, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of classrooms not being the appropriate temperature for care and failure to notify OCCL of an equipment breakdown. An investigation was conducted on July 18, 2025. Based on interviews, this complaint is substantiated for failure to notify OCCL of an equipment breakdown. Administrator #1 stated they did not notify OCCL of the air conditioning breaking. OCCL never received notification that there was a problem with the air conditioning. Based on interviews there is no evidence to substantiate this complaint for maintaining appropriate temperature in classrooms used by children. Administrator #1 and all staff members stated they were moved to other classrooms, with working air-conditioning, on Thursday, July 17, 2025. Additional concerns were noted during this investigation. There was no staff member at the front desk. LS #1 and LS #2 were unable to gain immediate access to the building.”

“On January 21, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding allegations of staff using alcohol or a drug that could adversely affect job functions and incorrect staff-to-child ratios. An investigation was begun on January 21, 2025, and concluded on January 29, 2025. There is no conclusive evidence to substantiate this complaint for staff using alcohol or a drug that could adversely affect job functions while working at the center. While OCCL cannot definitively conclude that staff was using alcohol or drugs, the actions of the staff member are indicative of impairment. An owner stated a staff member was ill, vomiting but still present in the facility on January 21, 2025, and was not ill enough to need to go home. Another owner stated they observed the staff member in question but did not suspect they were under the influence of alcohol or drugs. Seven staff members who were present on January 21, 2025, were interviewed and stated a specific staff member was observed stumbling, slurring their words, vomiting in the bathroom, sleeping while supervising children, and being unable to remember names of staff and children. One staff member stated this staff member smelled of alcohol. Based on interviews with staff and review of attendance records, this complaint is substantiated for incorrect staff-to-child ratio. A review of attendance records for January 21, 2025, documented the Toddler A classroom having seven one-year-olds present with one staff member from 9:34 am to 9:55 am. Additional concerns noted were that a review of attendance documentation for January 21, 2025, showed staff were not signed out accurately, and based on interviews of seven staff present on January 21, 2025, there was a lack of supervision as two staff stated a specific staff member was sleeping in a classroom while supervising children. The following statement is included at the request of the provider: 26 November 2025 VIA ELECTRONIC MAIL (through couns el) RE: Summary Rebuttal-Celebree Pike Creek Complaint Dated March 14 2025 Celebree School of Pike Creek respectfully submits this response to the Office of Child Care Licensing (OCCL) complaint report dated March 14, 2025. We value OCCL s role in safeguarding children and supporting high-quality early learning environments, and we appreciate the work that goes into conducting thorough reviews. After carefully evaluating the report, we believe there are several areas where additional information and context may help provide a more complete and accurate understanding of the events in question. This rebuttal is intended to highlight those areas and clarify details that we feel were not fully reflected in the original findings. I. Consideration of Testimony and Supporting Information During the investigation, testimony from several individuals who offered differing or additional perspectives does not appear to have been included in the final report. Multiple staff members provided recorded testimony Administrator #1 was experiencing illness on January 21, 2025. However, the report s summary of interviews omits these corroborating accounts, which may have helped present a more balanced picture of the circumstances that day. Additionally, following the interview with Administrator #1, certain foundational questions, such as whether medical evaluation had occurred, whether a diagnosis was made, or whether documentation was available, were not addressed in the report. Had this information been requested and reviewed, it may have offered an objective basis to support the administrator s condition and provided helpful clarity for the investigation. II. Clarity in the Conclusion Detail Section We also note instances where the sequencing of statements within the Conclusion Detail section may unintentionally guide the reader toward a particular interpretation. For example, the section on the first complaint opens by stating that there is no con clusive evidence to substantiate the allegation but then follows with language suggesting indicators of impairment. Reordering or further clarifying these statements may help avoid unintended impressions. Similarly, the placement of the Substantiated ratio finding ahead of the related detailed explanation could lead readers to draw connections between unrelated parts of the report. Providing the context before the conclusion may help ensure readers have the full information needed to understand the finding. III. Ratio Findings and Observation Details We respectfully offer additional context regarding ratios and alleged witness observations. Verified classroom assignments, staff responsibilities, and ratio documentation indicate that every classroom was fully compliant during the relevant period but with only one brief 21-minute variance identified in a classroom unrelated to Administrator #1 s duties. Based on these records, staff assigned to their classrooms would not have been in a position to directly observe the alleged activity. The report does not specify key details such as the time, location, or setting in which the alleged activity was observed. These elements are important for assessing the plausibility and reliability of any observation. Without this information, and in light of OCCL s verified staff locations and ratio compliance, it becomes difficult to reconcile the allegations with the documented circumstances. IV. Summary In summary, the available evidence reflects: a. A single brief ratio variance in a classroom not overseen by Administrator #1. b. Documentation confirming that staff were engaged in their assigned classrooms and not in a position to observe the alleged activity. c. No time-stamped records, documented locations, or detailed testimony establishing when or where the alleged activity occurred. d. An absence of objective or corroborated evidence supporting the allegation. We offer this additional context in”

“Ensure staff files are complete. OCCL H & S for Staff #2, #7, #8, #10, #11. Job description for Staff #2. Orientation for Staff #11. References for Staff #7 & #8. Adult Abuse for Staff #8. Release of Employment for Staff #5. PD Plans for Staff #4, #6, #9.”

“Ensure Children files are complete. Emergency card for Child #16. Days and hours of care for Child #16, #17. Health Appraisal for Child #8, #11, #13. Immunizations for Child #8, #12, #13. Blood lead screening for Child #11, #13. Developmental plans for Child #1, #2, #4, #5, #7, #11, #15, #16, #17. Transportation and Emergency medication permission for Child #16. Infant Feeding schedule for Child #2, #5, #7, #15.”

“Ensure children progress is documented. Infant and Toddler developmental plans need updated.”

“Ensure walls are cleanable and in good repair. Paint chipped in toddler and preschool classrooms.”

“Ensure refrigerator is 41' or colder. Preschool is reading 62'.”

“Ensure rest equipment is labeled. Preschool 3, Preschool 2A need labels on cots.”

“Ensure medication administration record is complete. 2 children in Preschool need MAR forms completed.”

“Ensure infant feeding schedules are updated monthly. Ensure bottle warmers don't exceed 120'. Ensure bottles are labeled in the infant room.”

“Ensure Staff/Child ratios and group sizes are maintained and supervised.”

“On December 3, 2024, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios and unqualified staff alone with children. An investigation was conducted on December 6, 2024. Based on interviews with staff and observations of attendance records, this complaint is substantiated for incorrect staff-to child-ratios. Owner #1 stated they did place a one-year-old child in the classroom with the two-year-old children, while following a two-year-old staff-to-child ratios. Attendance records provided by Owner #2 show incorrect staff-to-child ratios. Based on interviews with staff and observation of attendance records, there is no evidence to substantiate this complaint for unqualified staff being alone with children. All staff members signed in and out of each classroom meet required qualifications to be alone with children. An additional concern noted at the visit is based on a review of attendance records, this complaint is substantiated for not keeping a daily record of each staff member s exact time of arrival and departure in each classroom.”

“A licensee shall ensure supervision and direct observation of children is provided at all times. This supervision occurs through the assignment of qualified staff members. The licensee shall maintain the minimum staff-to-child ratio. For mixed age groups, the staff-to-child ratio and group size requirements are for the age of the youngest child present. The licensee will provide one week s worth of tracking forms, showing staff and child attendance. A licensee shall ensure supervision and direct observation of children is provided at all times. This supervision occurs through the assignment of qualified staff members. The licensee shall maintain the minimum staff-to-child ratio. For mixed age groups, the staff-to-child ratio and group size requirements are for the age of the youngest child present. The licensee will send to OCCL one week of staff and child attendance records for all classrooms by December 30, 2024.”

“A licensee shall keep a daily written or electronic record of each staff member s exact hours worked in each classroom or area and be documented at the time of the arrival and departure of the staff member. A licensee shall keep these records for at least three months. The licensee will provide one week s worth of attendance records, showing staff member s arrival and departure in each classroom. A licensee shall keep a daily written or electronic record of each staff member s exact hours worked in each classroom or area and be documented at the time of the arrival and departure of the staff member. A licensee shall keep these records for at least three months. The licensee will send to OCCL one week of staff and child attendance records for all classrooms by December 30, 2024.”

“Ensure staff qualifications. EC Admin needs 15 hours of training in infant/toddler.”

“Ensure staff #1 completes 2 additional references or service letter completed.”

“Ensure refrigerator temp is 41'F or colder; read 44.5'F. Ensure freezer reads 0'F or colder; read 11.6'F.”

“Ensure enough supplies are available to shelter in place. Not enough water available for 24 hrs.”

“Submit the following to complete staff files: documentation of attempts to obtain service letters for Staff # 1, 2, 3, 4, 5, &6; a health appraisal for Staff #3; a reference each for Staff #6 & #7.”

“Submit lead screening results for Child #1 and #2 to complete children's files.”

“Ensure infant feeding schedules are update monthly- submit for the three infants in care.”