Kindercare Learning Center (New Castle)

“Ensure staff files are complete. -OCCL health and safety training for Staff #1, 6, and 8. -CPR and First Aid for Staff #2, 3, 5, 7, and 8. -Fingerprinting for Staff #4.”

“Ensure children are signed in upon arrival. -Attendance in two's classroom was not accurate. -Corrected at visit.”

“Ensure all surfaces are clean and cleanable. -Repair/Repaint wall in PreK. Preschool and infant classroom. Ensure air fresheners are not used in child care spaces. -Remove air fresheners from bathrooms and other classrooms.”

“Ensure all toilets are working and operational. -Fix/Repair toilet in hallway bathroom.”

“Ensure fall zones are covered. Both playgrounds need additional mulch. Clean the playgrounds and remove all trash and broken toys.”

“Ensure lesson plans are complete. -No lesson plans were in the infant and school-age classrooms.”

“Ensure the application is completed 60 days prior to expiration.”

“The Office of Child Care Licensing (OCCL) received a complaint on March 31, 2026, regarding concerns of failing to use appropriate behavior supports. An investigation was conducted on April 1, 2026. This complaint is substantiated for failing to use appropriate behavior supports based on the interview conducted and statements reviewed. Administrator #1 stated after reviewing Staff #1's statement, Staff #1 was not using appropriate behavior support while in the bathroom with Child #1. Statements reviewed from two staff members, and one parent consistently noted Staff #1 did not use appropriate behavior support when Child #1 had a bathroom accident.”

“Ensure children's files are complete. Blood lead screening results needed for Child #4 and #10. Parent right to know, screen permission, and mat permission for Child #4.”

“Ensure surfaces are cleanable and safe. Repair floors in the toddler classroom.”

“Remove hazards from both playgrounds. -Remove broken toys from the preschool playground and remove the stack of chairs from the toddler playground.”

“Ensure the foot-operated trachcan is within arm's reach in the two-year-old classroom.”

“Ensure all medication has a completed MAR. -Update MARs or send home sunscreen and bug spray in two classrooms.”

“On May 22, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding concerns of improper use of screen time with one-year-olds, lack of supervision (one-year-old children unsupervised with a school-age child present), and not following the facility s food service policy. An investigation was conducted on May 29, 2025. This complaint is substantiated for concerns of improper use of screen time with one-year-olds based on classroom observations and an interview with Administrator #1. Administrator #1 stated the one-year-old classroom does watch shows from time to time. LS #1 observed a movie playing on a laptop in the one-year-old classroom. This complaint is substantiated for lack of supervision based on the attendance records reviewed. Attendance records showed on May 21, 2025, the discovery preschool classroom had no staff members signed in from 8:30 am to 1:30 pm and again from 2:30 pm until the last child was signed out. The preschool classroom had nine children signed in with no staff member signed in from 4:30 pm to 5:25 pm. There is no evidence to substantiate this complaint for concerns of not following the food service policy based on interviews conducted. While Administrator #1 noted a staff member offered a child a potato chip, they stated it was in front of Parent #1, and this did not break the facility s food service policy. An additional concern noted was attendance records showed staff members not signing out for breaks and not signing out of the classrooms when leaving the classrooms at the end of the day on multiple occasions. Another concern was improper staff-to-child ratios based on review attendance records. On May 22, 2025, the one-year-old classroom had one staff member with 8 children present. On May 23, 2025, Discovery Preschool had 9 children with one staff member for 45 minutes.”

“Ensure walls and floors are cleanable and clean. -Clean dust off fan and corners in Infant classroom. -Clean vent on ceiling, attach molding back to wall, and replace or repair door in the two-year-old classroom. -Replace broken floor tiles in the preschool. PreK, and school age classrooms. -Patch/Repair wall in Pre-K classroom and Pre-School classroom. -Repair broken cabinet in pre-K classroom. -Remove water damage in the ceiling in preschool classroom. -Remove air fresheners are not used in the child care facility. -CAV-”

“Ensure stored food has labels with expiration dates and contents. -Remove all spoiled food-”

“Ensure trash and broken toys are removed from the playground.”

“Ensure mats are not rip/torn free. Replace torn mats in the one-year-old and two-year-old classroom.”

“Ensure the license application is submitted 60 days prior to expiration.”

“Ensure staff files are completed. Health appraisals with Tb for Staff # 12 and 13. Administration of medication for Staff #6 and 16. Health and Safety training for Staff # 1 to 17.”

“Ensure child files are completed. Blood lead screening results for Child #3, 5, 8, 9, and 15.”

“Ensure attendance is completed and correct. -Two-year-old room had two children not signed in. -One-year-old room had one signed in after transiting. - Corrected at visit”

“Ensure screens in window is not torn. Replace screen in the three-year-old room.”

“Ensure walls are in good repair. - Patch and paint walls in one-year-old room, preschool room, and pre-k room. -Fix broken outlets in the pre-k room and school-age room. -Reattach molding in preschool room, school-age room, and preschool room. -Replace vent in preschool room. -Remove air freshener in school-age room.”

“Ensure food is not stored on the floor. Move boxes off the floor. -Ensure all refrigerators have thermometers- Corrected at visit”

“Ensure all nap mats are not torn. Remove or replace torn mats in one-year-old room, two-year-old room, and preschool room.”

“Ensure application is completed and submitted 60 days before license expiration date.”

“Ensure staff qualification documentation is sent to DEEDS for one staff member. She has been employed for over a year and has not been qualified. Staff #2 is a school-age site assistant but is supervising the toddler classroom. She must be EC qualified to work with this age group on a routine basis. Move her to other classroom or have her obtain EC qualifications and forward to OCCL.”

“Obtain complete staff files. Obtain administration of medication for one staff member. Obtain CPR and First Aid certification, administration of medication, and adult health appraisal with TB assessment for one staff member.”

“Ensure staff sign out of rooms upon departure. One staff member was still signed into Discovery Preschool, but left the building.”

“Obtain complete child files. Obtain current health appraisals for two children. Obtain current immunization records for one child. Obtain lead screenings for five children. Obtain updated and complete MAR form for one child.”

“Wipe down window sills and floor heather in infant room and walls in Discovery Preschool room. Clean diaper-changing tables in Discovery Preschool bathroom and Toddlers room (base of table. Wipe down wood play equipment in PreK room. Remove broom and duster from children's reach in Preschool. Remove extra unused stacked tables from School-Room. Repair ceiling leak and wall in Discovery Preschool room.”

“Place liquid soap in travel first aid kit.”

“Mulch up toddler playground. There are areas around playground equipment which may fall out of fall zones that just have dirt. Placing a child friendly ground surface over the dirt would provide more area for children to enjoy without getting excessively dirty. Pick up branches from playground and wet leaves (piles).”

“Clean toilet bases in Discovery Preschool.”

“Ensure going forward that renewal applications are received 60 days prior to license expiration. Application received 9/12/2022.”