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New Heights Learning Zone

11105 Milwaukee Ave, Lubbock, TX 79424 · Lubbock County (806) 790-3832 License #1732755 · first licensed Feb 25, 2022
19
inspections on file
23
recorded violations
3
health & safety class
Sep 22, 2026
last inspection

Inspection history

Source: Texas Health and Human Services Commission, Child Care Regulation

Records held from Sep 1, 2021 onward. Earlier visits may exist in the agency’s own files.

Inspection history for New Heights Learning Zone
DateKindOutcome as recordedViolationsOfficial record
Sep 22, 2026InspectionDeficiencies cited3Agency record
Sep 4, 2026InspectionDeficiencies cited1Agency record
Aug 14, 2026InspectionNo deficiencies cited0Agency record
Aug 13, 2026ReportNo deficiencies cited0Agency record
Nov 18, 2025InspectionNo deficiencies cited0Agency record
Nov 13, 2025ReportDeficiencies cited1Agency record
Oct 10, 2025InspectionDeficiencies cited3Agency record
Dec 3, 2024InspectionDeficiencies cited2Agency record
Nov 18, 2024InspectionDeficiencies cited5Agency record
Jun 4, 2024InspectionNo deficiencies cited0Agency record
May 29, 2024InspectionNo deficiencies cited0Agency record
Mar 22, 2024InspectionNo deficiencies cited0Agency record
Dec 4, 2023InspectionDeficiencies cited1Agency record
Jan 10, 2023InspectionNo deficiencies cited0Agency record
Dec 30, 2022InspectionDeficiencies cited5Agency record
Jul 25, 2022InspectionDeficiencies cited2Agency record
May 16, 2022InspectionNo deficiencies cited0Agency record
May 12, 2022ReportNo deficiencies cited0Agency record
Jan 21, 2022InspectionNo deficiencies cited0Agency record

Violations

Text reproduced verbatim · Texas Health and Human Services Commission, Child Care Regulation
How to read violations

Nearly every licensed provider accumulates some. A missing signature and an unlocked medicine cabinet are both “violations”, and they are not the same thing. Look at the class, the pattern over time and how quickly it was corrected — not the count alone.

Paperwork — records, postings, forms Standard — supervision, ratio, training Health & safety — direct risk to a child

Class is our grouping of the state’s own weights, reviewed per state. The agency’s own label is always shown beside it.

Sep 22, 2026Inspection · 3 deficiencies cited
StandardState weight: Medium High
746.1609 — Maximum Group Size 13 or More Children

“During my walk through I observed with 2 caregivers and 12 infants in the class of Nursery 1. Ages were 2 month to 9 months.”

Corrected Sep 22, 2026
StandardState weight: Medium High
746.3401(a) — Annual Sanitation Inspection

“During walk through Sanitation inspection had not been done during annual inspection , and not done during follow up inspection.”

Corrected Oct 6, 2026
StandardState weight: Medium
746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

“During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”

Corrected Sep 22, 2026
Sep 4, 2026Inspection · 1 deficiency cited
StandardState weight: Medium
746.801(10) — Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

“During the inspection, records showed the operation did not have updated emergency practices compleated for multiple months.”

Corrected Sep 8, 2026
Nov 13, 2025Report · 1 deficiency cited
StandardState weight: Medium High
746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization

“During the investigation, it was determined that the staff was aware of a child receiving medical attention after sustaining an injury while in care but did not report to Child Care Regulation within two days of becoming notified.”

Corrected Dec 1, 2025
Oct 10, 2025Inspection · 3 deficiencies cited
Health & safetyState weight: High
746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

“The operation does not have a current Annual Fire Inspection. The lastAnnual Fire Inspection conducted was on 5/17/2024.”

Corrected Oct 24, 2025
StandardState weight: Medium
746.1309(a) — Documented Annual Training Area - 24 Hours Required

“1 out of 4 caregiver records reviewed did not have trainings Recognizing and preventing shaken baby syndrome and abusive head trauma, Understanding and using safe sleep practices and preventing sudden infant death syndrome (SIDS),and Understanding early childhood brain development for annual training year 2024-2025.”

Corrected Oct 15, 2025
StandardState weight: Medium High
746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

“It was found during the inspection there was a classroom that had a diaper changing mat that had tears in the material causing the mat to be absorbent. This was corrected during the inspection by replacing the mat with a new mat.”

Corrected Oct 10, 2025
Dec 3, 2024Inspection · 2 deficiencies cited
PaperworkState weight: Medium Low
746.901(5) — Required Personnel Records - Required Affidavit (Form 2912)

“1 out of 4 records reviewed was missing the Pre-Employment Affidavit.”

Corrected Dec 6, 2024
StandardState weight: Medium High
746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based

“Follow up was conducted and it was found that 2 out of the 3 missing still did not have the hands on skill based training for CPR and has been employed more than 90 days.”

Corrected Dec 6, 2024
Nov 18, 2024Inspection · 5 deficiencies cited
StandardState weight: Medium
746.901 — Required Personnel Records

“4 out of 10 records reviewed was missing the Pre-Employment Affadavit. 2 out of 10 records reviewed was missing the Notorized Affadavit.”

Corrected Nov 22, 2024
StandardState weight: Medium High
746.613(b) — Immunization Records, Exceptions, and Exemptions Current

“2 out of 10 records reviewed did not have current immunization record on file.”

Corrected Nov 22, 2024
StandardState weight: Medium
746.1613(a) — Reduction of child/caregiver naptime ratio by 50% allowed, If 13 or more children in care, children are 18 mo. or older and other standards met

“It was found that the operation reduced the number of caregivers in a classroom during naptime. This classroom was combined and had an infant in the classroom therefore this classroom was out of ratio. There were 18 children ranging from 17 months to 2 years old. Out of the 18 children in the room there was 1 child under the age of 18 months.”

Corrected Nov 18, 2024
StandardState weight: Medium
746.603(a)(2) — Children's Records - Admission Information

“1 out of 10 records reviewed was missing a child's addmission form. 1 out of 10 records reviewed was missing the address for the Emergency Contact person. 1 out of 10 records reviewed was missing Emergency Medical Care information. 1 out of 10 records reveiwed was missing an Immunization Record.”

Corrected Nov 29, 2024
StandardState weight: Medium High
746.1315(b)(1) — CPR Training and Recertification Adhere to Guidelines-skill based

“3 out of 10 records reviewed did not have the hands on skill based training for CPR and has been employed more than 90 days.”

Corrected Nov 26, 2024
Dec 4, 2023Inspection · 1 deficiency cited
StandardState weight: Medium High
746.5401 — Requirement of Gas Leak Inspection

“It was found during the inspection that the last gas inspection was conducted on 6/25/2021.”

Corrected Jan 2, 2024
Dec 30, 2022Inspection · 5 deficiencies cited
StandardState weight: Medium
746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days

“One infant's feeding instructions has not been updated since 5/01/2022.”

Corrected Jan 6, 2023
StandardState weight: Medium High
746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

“The director did not have proof of current CPR/First Aid certification.”

Corrected Jan 6, 2023
Health & safetyState weight: High
746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes

“During the inspection an infant was observed awake in a restrictive device and the caregver reported the child had been in the restrictive device awake for 30 minutes. This was corrected during the inspection when the caregiver removed the child from the restrictive device.”

Corrected Dec 30, 2022
Health & safetyState weight: High
745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

“A caregiver was allowed to be alone with a group of children when the conditions of their background check stated that they cannot be alone with a child or group of children. Note- This was corrected during the inspection when a 2nd caregiver without conditions came into the classroom.”

Corrected Dec 30, 2022
StandardState weight: Medium High
746.801(11) — Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

“During the inspection it was observed that the last fire inspection was conducted on 6/16/2021”

Corrected Jan 13, 2023
Jul 25, 2022Inspection · 2 deficiencies cited
StandardState weight: Medium
746.5205(4) — Documentation of Drills

“The fire drill is not current as the last one was conducted on 12/21/2021. A fire drill was conducted and documented during the inspection.”

Corrected Jul 25, 2022
StandardState weight: Medium
746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist

“The maintenance checklist is not current as the last one was conducted on 1/03/2022. During the inspection the operations CEO conducted and documented an inspection of the active play space and equipment.”

Corrected Jul 25, 2022

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