Greater Dover Boys And Girls Club

“On June 1, 2026, the Office of Child Care Licensing (OCCL) received a self-report regarding Staff #1 aggressively handling Child #1. Administrator #1 stated Staff #1 was immediately placed on administrative leave and later terminated from employment. On June 8, 2026, OCCL received a complaint regarding a lack of positive behavior supports related to Staff #1 and Child #1. An investigation began on June 1, 2026, and concluded on July 23, 2026. This complaint is substantiated because the details of the center s self-report and the Reporter s allegations allege the same incident, which is Staff #1 inappropriately and aggressively handling Child #1.”

“Ensure staff files are complete. One staff needs a health appraisal. One staff needs CPR/FA certification and two reference letters. One staff needs a health appraisal with TB. One staff needs OCCL's Health and Safety Training and two additional references. One staff needs OCCL's Health and Safety Training. One staff needs Orientation, two references, and a health appraisal with TB. One staff needs a health appraisal with TB. One staff needs a DEEDS qualification and two additional reference letters. One staff needs CPR/FA certification and two additional reference letters. One staff needs an additional reference letter and a health appraisal. One staff needs a health appraisal with TB. One staff needs a signed release of employment history.”

“Ensure staff document the exact arrival and departure in the classroom. One staff person wrote a future time of departure on attendance. Retrain staff on appropriate attendance.”

“Ensure child files are complete. Nine children need updated health appraisals with immunizations. One child needs immunizations.”

“Ensure staff do not use air fresheners or diffusers in the classrooms. A scented diffuser was on in the three and four year old classroom. This was corrected at the visit when it was addressed with the staff person who unplugged it and agreed to remove it from the classroom.”

“Ensure fall zone requirements are met in the outdoor play area. Replenish rubber mulch to six inches in both playgrounds. Ensure exit gates are self-closing and self-latching. Repair gates in both playgrounds, as discussed.”

“Ensure each classroom is equipped with a labeled soap/water bottle for cleaning. Most classrooms did not have a soap/water bottle available. Add bottles.”

“Ensure Medication Administration Records (MAR) are completed for sunscreen, including the specific name of the medication. Ensure each child has their own bottle and it is labeled with their name. Complete new MAR's, as needed.”

“Ensure off-site first aid kit used in the vans contain soap and water. Add these items to each van.”

“Ensure lesson plans in the preschool classrooms contain a weekly activity in a food/healthy habit topic. Add this to the existing lesson plans.”

“OCCL s investigation of regulatory non-compliance began after clearance from other agencies was received. On February 5, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding positive behavior supports. An investigation was conducted on February 18, 2026. This complaint is substantiated because according to several child statements, Staff #1 was play fighting with them, using a broom and reflective warning triangle, causing injury. Center administration terminated Staff #1 s employment prior to this investigation. Additionally, accident/injury reports reviewed did not have parent/guardian signature.”

“On May 8, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding accident/injury procedures. An investigation was conducted on May 21, 2025. This complaint is substantiated because according to staff interviewed, the parent/guardian of Child #1 was contacted around 12:00 pm to notify them of the injury which occurred at 10:20 am, however any injury to the face or head requires immediate notification to the parent/guardian. The accident/injury report given to LS #1 showed the parent/guardian signed the report on May 7, 2025, the same day as the injury.”

“Ensure staff have a comprehensive background check and receive an eligibility determination prior to working with children. According to the Administrator for the preschool classrooms, a new staff person has been in the classroom without a letter of eligibility. Submit letter of eligibility.”

“Ensure staff files are complete. One staff person needs a release of employment history. One staff person needs one additional reference letter and an adult health appraisal with TB screening. One staff person needs to complete OCCL's Health and Safety Training for Child Care Professionals and an adult health appraisal. One staff person needs two documented attempts to obtain service letters and two additional references if no service letters are returned. One staff person needs a professional development plan. One staff person needs annual review of child abuse and neglect, employee declaration, drug and alcohol statement, release of employment history and two documented attempts to obtain service letters. One staff person needs to complete OCCL's Health and Safety Training for Child Care Professionals, employee declaration, a second attempt to obtain service letters and one additional reference if a service letter is not received. One staff person needs an adult health appraisal. One staff person needs to complete OCCL's Health and Safety Training for Child Care Professionals, a letter of eligibility, two documented attempts to obtain service letters, and two additional references if no service letters are returned. One staff person needs two additional references. One staff person needs the employee declaration. One staff person needs the employee declaration and release of employment history.”

“Ensure child files are complete. Two children need a development plan. One child needs emergency transportation permission.”

“Ensure children have individual storage space labeled with their name. Label baskets and cubbies.”

“Ensure gates in the fence in the outdoor playground are self-closing and self-lathing. Repair gates.”

“Ensure the traveling first aid kit has all required items. One van needs an ice pack and first aid guide. One van needs a first aid guide and triangular bandage. This was corrected at the visit when the items were added.”

“Ensure staff sign in and out of the classroom. The Pre-K staff member was not signed into the classroom. The SA staff was not signed out of the classroom.”

“Ensure chemicals are not accessible to children and spray bottles with cleaners are labeled and available. LS observed closets not locked and chemical accessible in two classrooms. No classrooms had disinfectant labeled or vialabe in the classroom.”

“Ensure walls and doors are clean and in good repair. All classrooms need walls repaired and painted. All classrooms need the doors and frames for the bathrooms painted. Ensure floors are cleaned. Classroom 138 the tape on the floor needs to be removed and the residue cleaned off the floor. Tables in a classroom need to be scrapped to remove tape residue. Two classrooms need personal space for individual belongings labeled. Ensure outlets with power strips have covers two classrooms need outlet covers.”

“Ensure debris is removed from the outdoor play area, gates are self-closing self-latching, fall zones are replenished, and broken or unrepairable equipment is repaired or removed.”

“Ensure the rest/nap equipment is labeled.”

“Ensure the first aid kit roll gauze and triangle bandage is replenished.”

“Ensure staff file are complete. One staff needs a professional development plan completed. One staff needs annual review of abuse and neglect. One staff needs Health and Safety Training for Child Care Professionals completed. Four staff need orientation. Two staff need references. One staff needs employee declaration, and drug and alcohol statement. Three staff need a health appraisal and TB results. Three staff need a second attempt to receive a service letter from prior employment. One staff needs an adult abuse registry check.”

“Ensure child files are complete. Seven children need a health appraisal and immunization record updated. Five children need lead blood test results.”

“Ensure exact arrival and departure times of children are documented. The facility was not documenting the arrival and departure of the children in any classroom with exact arrival or departure time. This was corrected a tthe visit.”

“On January 9, 2023, The Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. An investigation was conducted on January 13, 2023. On January 18, 2023, an additional complaint was called into the Child Abuse and Neglect Hotline by law enforcement. This complaint was not accepted for investigation by the Institutional Abuse Unit, and was sent to OCCL to be investigated. The complaint is substantiated for improper discipline because the specialist observed video footage showing staff restrained Child #2 to a 12-inch by 24-inch area while seated, in between the staff member s body, a sensory table, and a closed door. This staff member also moved Child #2 by the shoulders after the chair Child #2 was sitting in got placed on the staff members foot. Photographs provided showed red marks on Child #2 s shoulders from being removed from the chair.”

“OCCL received a complaint on August 4, 2022, regarding accident and injury procedures, soiled clothing, and not respecting a child s family. The complaint is substantiated because the child was left in the soiled clothing until the parent arrived to change her son. There is no evidence to substantiate the allegation of improper accident and injury procedures because all staff interviewed denied this and a complete accident report was provided. There is no evidence to substantiate the allegation of Administrator Wendy Deberry-Hill not understanding or respecting the child s family because all staff members stated that they have not experienced Administrator Wendy Deberry-Hill address someone unprofessionally or use a rude tone.”

“Ensure staff files are completed. Staff #2 needs administration of medication certification. Staff #4 needs Administration of Medication certificate. Staff #5 needs 1 more attempt for a service letter to McDonalds. Staff #6 needs administration of medication certification and an out of state Maryland child abuse and neglect background check. Staff #8 needs an out of state check for New York for child abuse and neglect. Staff #9, Staff #10, Staff #11, and Staff #2 needed to be finger printed before their start date. Staff #11 needs a release of employment history and two reference letters since no service letters were returned from either prior employment. Staff #12 needs a health appraisal and TB results. Staff #13 needs CPR and first aid certification. Staff #15 needs administration of medication certification. Staff #5 needed to be finger printed within 5 business days of turning 18 years old.”

“Ensure the exact arrival and departure times of staff are recorded. LS McPhatter observed a staff member and child were not signed into room 123 This was corrected when the staff member signed the child and herself in on the attendance record. LS McPhatter observed room 117 had staff #16 and Staff #3 signed out at 9:00am but the current time was 8:56 am. Staff #6 was signed in for 3:00pm and signed out at 6:00 pm for Friday, May 13, 2022.”

“Ensure child files are complete. Child #2 needs emergency contacts phone numbers. Child #10 needs emergency contact names and phone numbers. Child #13 needs emergency phone numbers. Child #18 needs emergency phone numbers and a physical. Child #10 needs the immunization exempt form. Child #17 needs an updated physical on file.”

“Ensure exact arrival and departure of the child(ren) is documented for the classroom. LS McPhatter was told that the classrooms 116 and 117 were combined in the am session. The documentation does not state the attendance taken was combined but rather each room was in their respective spaces. It was discussed that if rooms combine and when they separate this needs to be reflected on the attendance record.”

“Ensure the walls are in good repair. LS McPhatter observed the walls have peeling paint and pitting about 1inch in length in the sheetrock. Repair or replace the walls and paint.”

“Ensure perishable food including lunches prepared at home are kept from spoilage either in a refrigerator at 40 degrees or colder or a freezer frozen at 0 degrees or colder. LS McPhatter observed at 8:32 am a lunchable with lunchmeat, cheese, and juice pouch on the top of a cubbies the child was signed in the classroom at 7:55 am.”

“OCCL received a complaint on February 25, 2022, regarding improper staff-to-child ratios and improper screen time procedures. An investigation was conducted on March 1, 2022. The complaint is substantiated for improper staff-to-child ratios because on March 1, 2022, unqualified staff were alone in two classrooms, and attendance records for the week of February 22, 2022, documented the morning and afternoon were out of ratio daily and had unqualified staff alone with children. On multiple occasions the staff-to-child ratio was almost doubled. Maximum group size was exceeded on February 22, 2022, and February 25, 2022. A concern noted was the early childhood administrator and curriculum coordinator were no longer employed as of February 9, 2022, and the facility did not notify OCCL of the change. Two staff did not know the proper staff-to-child ratio for the children in their care.”