Cadence Academy Preschool-People'S Plaza

“Ensure child files are complete. Health appraisals needed for Child #3, 4, 5, 7, 8, 14. Immunizations needed for Child #3, 4, 5. Lead results needed for Child #3, 4, 5, 7, 8, 19. Screen time permission needed for Child #10, 11, 12, 13. Send to OCCL.”

“Ensure carpets and walls are in good repair and clean. Room 1 has black spots on carpet and it is fraying. Room 2's carpet smells. Room 3 has black spots on carpet. Room 4's carpet is dirty and is lifting. Room 5 needs a spot on the wall repainted. Room 9's carpet has black spots. Replace carpeting in listed classrooms and repaint wall in Room 5. Send picture to OCCL.”

“On April 20, 2026, the Office of Child Care Licensing (OCCL) received a complaint regarding using improper behavior supports. An investigation began on April 21, 2026, and concluded on April 23, 2026. Based on video footage and staff interviews, this complaint is substantiated for using improper behavior supports. In the video footage, Staff #1 was observed grabbing two children s wrists, with one being more aggressive than the other, and guiding them down to the floor where one child was visibly upset and crying. Administrator #1 also stated this action was observed to be aggressive. Staff #1 was put on administrative leave on April 21, 2026, and received a written warning on April 27, 2026. Staff #1 returned to work on April 28, 2026.”

“On October 14, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding not following policy for handling parent complaints, staff not being respectful when speaking and interacting with others at the center, and staff not respecting children and their needs. An investigation was conducted on October 16, 2025. Based on documentation and staff interviews, this complaint is substantiated for not respecting children and their needs. All staff interviewed stated Staff #1 had three children clean vomit from the floor, which was not appropriate. There was no evidence to substantiate this complaint for not following policy for handling parental complaints and staff not being respectful when speaking and interacting with others at the center. Staff interviewed stated parent concerns were addressed promptly, and no staff members were harassing others or being disrespectful to others.”

“Ensure staff files are complete. Professional development plans for Staff #1-21. OCCL Health and Safety training for Staff #3 and #8. References for Staff #3. Health appraisal for Staff #3, 8, 21. TB test for Staff #8 and #21. CPR and First aid for Staff #18. Orientation for Staff #21.”

“Ensure children files are complete. Health appraisal for Child #10. Immunization for Child #10. Blood lead screening results for Child #13 and #15. Infant feeding schedules for Child #11.”

“Ensure wall in Room 2 is repainted and cleanable. Send a picture. Replace drawer in Room 15. Send a picture.”

“Ensure fire drills are conducted monthly. Send October and November to OCCL.”

“On June 3, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding incorrect staff-to-child ratios, incorrect spacing of sleeping equipment, mold present in indoor spaces, holes in walls, unsafe heating/cooling equipment, and the administrator not communicating with staff or using disrespectful communication. An investigation was started on June 4, 2025, and concluded on June 10, 2025. This complaint is substantiated for incorrect staff-to-child ratios. A review of attendance records revealed multiple instances where there were incorrect staff-to-child ratios. This complaint is substantiated for incorrect spacing of sleeping equipment as incorrect spacing was observed in two classrooms at the time of the unannounced visit. This complaint is substantiated for unsafe cooling equipment as Administrator #1 stated they had portable air conditioning units in two classrooms for at least two weeks without notifying OCCL or receiving a variance approval. Children had potential access to these units that could pose a risk to safety. These units were removed on June 6, 2025. There is no evidence to substantiate the complaint for the presence of mold in indoor space or holes in the walls. No mold or holes in the walls were observed during the unannounced visit and all staff interviewed stated they had not observed mold or holes in the walls. There is no evidence to substantiate the administrator not communicating with staff or using disrespectful communication. Based on staff interviews, the majority of the staff interviewed did not state communication was disrespectful by the administration, but two staff did have some concerns regarding administrator communication. An additional concern noted was there were four classrooms that exceeded measured room capacity at the time of the unannounced visit. Another concern noted was staff and child attendance were not accurate as there were many instances where both staff and children were not signed out on at tendance records reviewed.”

“On March 24, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding improper discipline. This incident was previously self-reported to OCCL by the facility on March 19, 2025. An investigation began on March 19, 2025, and concluded on March 27, 2025. This complaint is substantiated for improper discipline based on staff interviews and documentation received. Both staff interviewed stated Staff #1 put Child #1 on their cot not gently and, in a written statement, Staff #1 admitted to putting Child #1 down way harder than [Staff #1] should have. Staff #1 resigned their position as of March 19, 2025.”

“On March 12, 2025, the Office of Child Care Licensing (OCCL) received a complaint regarding a lack of supervision. This concern had been self-reported to OCCL by the facility on March 11, 2025. An investigation was conducted on March 19, 2025. Based on the results of the investigation and staff interviews, this complaint is substantiated for a lack of supervision. The staff did not complete the proper name-to-face transition set in place by the facility, leaving Child #1 on the playground for two minutes. The administration also completed their own investigation. Staff #1 was terminated from employment effective March 14, 2025, and Staff #2 resigned effective March 19, 2025.”

“Ensure staff files are complete. PD plan needed for Staff #7. Annual review of safe sleep needed for Staff #3 and 6. Annual review of abuse and neglect needed for Staff #6. 7-hour OCCL Health and Safety training needed for Staff #4. Health appraisal with TB test for Staff #1. TB test result needed for Staff #2. 2 references needed for Staff #5. Send all to OCCL.”

“Ensure all children older than 12 months has a blood lead screening. Send Child #1's result to OCCL.”

“Ensure staff files are complete. CPR and First aid is needed for Staff #4. Professional development plans are needed for Staff #2, 5, and 6 (Corrected at Visit). Orientation is needed for Staff #4, 8, 9, 10, 11, and 12. 7 hour OCCL health and safety training is needed for Staff #3, 4, 7, 8, 9, 10, 11, and 12. 2 references are needed for Staff #1. 1 additional reference is needed for Staff #13. 4 references or one service letter and 2 references with a release of employment is needed for Staff #6. 1 additional reference is needed for Staff #9. Health appraisal with TB test is needed for Staff #1, 3, and 6. A health appraisal is needed for Staff #4.”

“Ensure all surfaces are in good repair and clean. Hole in door frame in Room 9 needs to be patched and repaired. Vent in Room 1 needs to be cleaned (Requested on 9/19/2023 from maintenance). Ceiling tiles in Room 5 need to be put in place correctly.”

“Ensure all refrigerators have thermometers and are below 41 degrees. Room 17 had no thermometer. Room 9, Room 10, and Room 1 were above 41 degrees.”

“The Office of Child Care Licensing (OCCL) received a complaint on November 7, 2022, regarding improper staff-to-child ratio, improper discipline, diapering procedures, and handbook policies. An investigation began on November 16, 2022, and ended on December 8, 2022. The complaint is substantiated for improper discipline because Staff #1 admitted to holding Child #1 s hands behind his back when Child #1 slipped off her lap to attempt to get away. There is no evidence to substantiate the complaint for not following diaper procedures, because Staff #3 knew diapers needed to be changed every two hours. There is no evidence to substantiate the complaint for improper staff-to-child ratio, as the center s attendance records for two weeks prior to the received complaint documented correct staff-to-child ratio. There is no evidence to substantiate the complaint for violation of handbook policies, as LS Catka confirmed the center followed their policies regarding termination of children from care.”

“The Office of Child Care Licensing received a complaint on November 21, 2022, regarding disrespectful communication with a staff member, and by a staff member. An investigation began on December 1, 2022, and ended on December 22, 2022. The complaint is substantiated for disrespectful communication with staff, because two staff and [name withheld] acknowledged [name withheld] use of profanity when talking to Staff #2. Staff #2 was disciplined for disrespectful communication with the children in her class. A concern noted was three staff reported a child had been left on the playground for a short time, in September 2022, by Staff #2. Staff #2 was disciplined and her employment subsequently terminated.”

“Ensure all staff files are complete. Complete the professional development plans for three staff. -CPR and first aid certification are needed for one staff.”

“On August 31, 2022, a child's eye was injured when the child ran into a staff person's elbow. A parent was not notified immediately after the injury and first aid was applied. Impact to the head or face is considered a serious injury or potentially serious injury by definition in the DELACARE regulations. -Administration is to conduct a staff meeting during which Regulation #64 is reviewed, along with the definition of serious injury. Send a copy of the agenda for the staff meeting with this review item listed, and send the sign-in sheet from the staff meeting showing who was in attendance. The corrections are due to OCCL no later than October 7, 2022. On August 31, 2022, a child's eye was injured when the child ran into a staff person's elbow. A parent was not notified immediately after the injury and first aid was applied. Impact to the head or face is considered a serious injury or potentially serious injury by definition in the DELACARE regulations. -Administration is to conduct a staff meeting during which Regulation #64 is reviewed, along with the definition of serious injury. Send a copy of the agenda for the staff meeting with this review item listed, and send the sign-in sheet from the staff meeting showing who was in attendance. The corrections are due to OCCL no later than October 7, 2022.”